Customer Service Property Management

Maria Nazareth Penalba

Address: ** ********* ******, ********, ***** Island, 02920

Email: ********.*********@*****.***

Phone number: 786-***-****

Summary

Dedicated and customer-focused professional with extensive experience in customer service, sales, and retail environments. Proven ability to multitask effectively, manage time efficiently, and communicate clearly with diverse teams and customers. Skilled in developing strong client relationships, driving sales, and delivering exceptional service. Skills

Time Management Teamwork Multitasking Problem-solving Adaptability Proficient in Microsoft Office Detail Oriented

Work Experience

The Realty Medics Resident Coordinator December 2020- September 2021 1. Community Engagement: Plan and execute community events and programs to foster a welcoming and inclusive atmosphere

2. Resident Support: Act as a liaison between residents and property management, addressing concerns and ensuring timely resolution of issues. Fisher Island File Clerk September 2022

1. Maintaining confidentiality: Ensuring that sensitive information is stored securely and accessed only by authorized personnel

2. Organizing and filing documents: Collect, sort and file documents such as invoices, receipts, and forms, both in physical and digital forms Brightline Transportation Miami Station Hospitality Attendant October 2022- March 2024 1. Maintaining Cleanliness: Keep dining areas clean and well-stocked, including setting up and breaking down tables.

2. Assisting with Special Requests: Help guests with any special needs or requests. 3. Answering Questions: Provide information about menus, services, and amenities. Nobu Miami Beach Hostess April 2024

Strawberry Moon At The Goodtime Hotel Miami Hostess April – June 2024 Education

La Salle High School 2011 - 2015

Bachelor’s in Business Administration Universidad Centroamericana 2016- 2021 1 Semester of Journalism Miami Dade College January - May 2023 1 Semester of Graphic Design Miami Dade College August - December 2023

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