Talent Acquisition Technical Recruiter

SHIPRA GUPTA

Dallas, TX, USA

(Open to Onsite, Hybrid or Remote roles)

Work Authorization - Green Card

******.****@*****.***, ******.*****.*********@*****.*** +1-214-***-****

Senior Technical Recruiter Talent Acquisition

Leveraging over 10 years of expertise in technical recruitment: I excel in sourcing, screening, and placing top talent across various industries. My background encompasses both corporate and agency environments, allowing me to effectively manage accounts and vendors while fostering strong relationships with hiring managers and HR teams.

Proven Expertise in Account and Vendor Management: I have a demonstrably successful track record in managing the entire recruitment life cycle, including vendor oversight for staffing agencies (HR partners). I am adept at building and maintaining strategic partnerships, ensuring seamless collaboration and successful placements.

Extensive Industry Exposure: My experience spans a broad range of sectors, including telecommunications, automotive, healthcare, finance, IT consulting, and more. This allows me to tailor sourcing strategies and identify qualified candidates for a wide variety of technical positions.

Master of Sourcing Techniques: I leverage a comprehensive toolkit to maximize candidate reach for critical roles. This includes social media recruiting, external job boards, and industry-specific platforms in security, telematics, and IT.

Streamlined Candidate Evaluation: My approach to candidate evaluation combines pre-screening calls for skill assessment, along with both structured and behavioral interviewing techniques. I maintain meticulous attention to detail throughout the process, ensuring a thorough evaluation of each candidate.

Effective Communication and Reporting: I am skilled in creating concise summaries of shortlisted profiles and providing insightful recommendations to hiring managers. I maintain open communication with all stakeholders, keeping them informed and updated throughout the recruitment process.

CORE COMPETENCIES & SKILLS

●Sourcing Strategies

●Cross Functional Collaboration

●Process Planning

●Forecasting

●Screening and Interviewing

●Hiring and Development

●Contract Negotiations

●Stakeholder and client Management

●Vendor Management

●Business Development

●ATS

●Job Fairs, Marketing and Brand Endorsement

●Employment Act

●Account Management

Professional EXPERIENCE

TELUS INTERNATIONAL (TELUS)

Technical Recruiter (Talent Acquisition)

(North America)

Nov 2021- Present

●Hiring for Google Cloud Platform for Technical roles (Security, Cloud Support, IT Domain, Dev Ops) Also worked in Digital Solutions group and work for IT tech roles (Telecommunications, C Suite roles, Developer, Product management, Program Management, Testing, Risk Management)

●Working on 3 Portfolios (Google, Digital Solutions, Artificial Intelligence) across different Locations. (North America, Central America, Europe, Asia)

●Consistently hit 100% of goal, quarter over quarter. Maintained a close rate of 77% in a highly competitive market, staying within the top 10% of closers for the entire Enterprise Software Engineering Recruitment team.

●Partnered with Account Managers and Business teams (management and department head) across the organization and drive sourcing strategies and capacity across a geographically dispersed team within North America and across continents to proactively build diverse technical candidate.

●Organized the Indeed LinkedIn and Indeed Hiring Event and job Fairs and worked on building active and passive Pipeline of Candidates.

●Extensive experience in Vendor management (contract negotiations, Relationship management, performance tracking, Enhanced candidate quality) and third party providers.

●Involved in building out the Recruiting function from scratch including defining processes, policies, procedures, and best practices while also creating tools and resources to accompany those.

●Working with ATS-Workday, Avature, Pipefy, Salesforce,Google Suite. Extensive experience in Microsoft Office, Microsoft Teams, 0365.

●Provided weekly, Bi weekly and monthly reports so Business partners and Hiring managers and advocated and educated business partners to embrace TELUS’s recruitment strategies, processes and philosophy.

●Work closely with business leaders/Stakeholders to influence and deliver quality assessment and high touch candidate experience through all aspects of the recruitment funnel.

●Partner with key stakeholders (Business Leaders, Finance, Hiring Managers, HR Business Partners) to determine future talent needs and set and drive enabling sourcing strategies

Achievements Snapshot

●GEM Hyper Care Account Off-Boarding for Google GCP Tech Montreal.

●Attended regular operational meetings to address any operating problems that arise, whilst formulating strategies and tasks to ensure effective resolution

●Prospectively performed roles in Recruiting, Sourcing, and Workforce Planning & Strategies, Salary Negotiation, Training and Mentoring junior staff

VSECUREIT

California

Senior Technical Recruiter

Nov 2020- October 2021

●Full cycle recruitment (sourcing, screening, candidate assessments, interviews, offer negotiations)]

●Lead multiple weekly debriefs with Hiring Managers and Recruiters to discuss candidate feedback after the Interview process. This allowed recruiters to gain direct feedback on their candidates and also allowed Hiring Managers and recruiters to discuss additional opportunities for candidates that had not previously been considered.

●Devise and implement a comprehensive recruitment and sourcing strategy to identify potential

Candidates from referrals, cold calls, social media, conferences and trade shows, professional

organizations, market research and other related channels.

●Contribute to the development of new concepts and techniques to acquire critical talent for

assigned business areas.

Lead bi-weekly team meetings with all Hiring Managers (Manager, Sr. Manager, and Director levels) for product team to provide updates on the recruiting process, receive feedback, and to

collaborate on new strategies

AFFINITY STAFFING

Canada

Technical Recruiter

May 2019 - Oct 2020

●Successfully created the pipeline for staffing needs based on client specifics and requirements, while identifying and analyzing the staffing needs and building process to ensure smooth delivery

●Proactively screened, validated and qualified candidates on their communication skills, validating total and relevant skill sets, checking their availability, work authorization and salary expectations

●Coordinated and managed multiple projects that support Operational Excellence

●Implemented and ensured compliance with all operating procedures, processes and policies

●Continuous Recruitment and Process Improvement as our product and teams were ever changing. Identify key cross-functional internal stakeholders; develop relationships through close collaboration.

●Use a data-driven approach to draw insights from analytics in order to improve processes and refine core programs.

●Recruit across all verticals including Sales, Healthcare, HR, Accounting, IT, Education and Marketing, technical positions.

●Routinely sourced candidates for a diverse range of technical and non-technical expertise, while facilitating hiring managers, understanding their IT needs, and catering them with tactfulness

Achievements Snapshot

●Solid understanding of the legal aspects of recruiting of candidates and actively sourcing them via active search, job posting, Boolean searches, referrals, cold calling and networking to develop a qualified pool of candidates with regular follow-ups

●Researched and responded to client inquiries and explained transactions to their satisfaction

VSECURE IT

North America

Technical Recruiter

February 2017 – May 2019

●Successfully advised management on the administration of HR policies and procedures, while serving as an internal consultant by analyzing a company’s current HR programs and recommending solutions in a timely manner

●Spearheaded developing, revising, and implementing HR policies and procedures, while ensuring HR programs and services are following established policies and procedures and state/federal laws and regulations

●Evaluated and analyzed relevant work functions for various situations in a proactive manner, whilst ensuring adherence to compliance per company guidelines

●Effectively devised and created reports related to specific HR projects, while assisting the development and coordination of recommended changes regarding workflow Ethic.

●Exceeded targets, team goals and overall organizational objectives with strong drive and focus

Achievements Snapshot

●Successfully developed and presented training sessions related to specific HR programs

●Developed strong functional and operational knowledge throughout the process in a professional and conducive manner

STRATBEANS CONSULTING

India

HR Associate

December 2013 – November 2016

●Coordinated and monitored processes, tasks and functional procedures diligently with tact

●Maintained quality service by following company policy and procedures

●Spearheaded multiple Contract and FTE requirements from preferred vendors, while managing full life cycle recruitment of IT technical professionals from sourcing and screening of potential candidates to in person interviews and reference checks and salary negotiations with tact

●Established pre-screening skill sets of candidates mapping with requirements, while conducting behavioral and evaluative interviews to assess qualifications, referring talent to HR managers

●Employed consultative recruiting practices to ensure hiring leaders and applicants make well-informed decisions that are mutually beneficial

●Successfully demonstrated expertise in the search for functional areas by understanding hiring needs, position specifications and search requirements

●Created strong relationships and viable connections with managers, headhunters and employers

●Assisted in effective development of policies and operating procedures to facilitate functional elements and ascertained goals

EDUCATION AND TRAINING

●LBSIMT, Bareilly, India - 2004

Master’s in Business Administration

●Rohilkhand University, India -2002

Bachelor’s in Science

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