Customer Service High School

Hi, I'm James Crawford.

682-***-**** ***********@*****.*** Copperas Cove, TX 76522

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I work from home. Im setup and ready to go

SUMMARY

• Strong communication abilities

• Flexible Schedule

• Problem-solving skills

• Relationship Building

• Recordkeeping proficiency

• Internet savvy

• Problem-Solving

• Cold Calling

SKILLS

Indedent Agent (dispatcher) 08/2020 - Current

Jones Motor Company Pittsburgh, PA

• Evaluated and identified opportunities to drive process improvements, positively impacting customer experience.

• Delivered excellent service via inbound and outbound calling efforts, meeting established minimum targets.

• Responded promptly to customer service calls and inquiries from diverse groups of individuals.

• Completed research to thoroughly understand client requirements.

• Determined client needs by monitoring trends and industry developments.

• Solicited and scheduled meetings with potential clients to build roster. EXPERIENCE

High School Diploma 07/1969

Academy High School, Erie, PA

EDUCATION AND

TRAINING

INTERESTS • I

• I bowl in a senior league

• I like to fish

ACTIVITIES AND HONORS

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