Customer Service High School
Resume:
Shannon N Brock
Preferred name is Nikia (Neh-kia-ah) (Middle Name)
Arnold, MO, 63052
**************@*****.***
EXPERIENCE
Hampton Inn and Suites, South St.Louis — Housekeeper November 17th 2017- January 20th 2024
Working in housekeeping for a nationally recognized hotel, I learned to pay attention to details and time management for tasks. I experienced how to work independently and within a team. My primary job was to create a welcoming environment for patrons. My secondary job within this position was to listen and provide information to patrons, either about the area or about the hotel.
EDUCATION
Seckman High School, Imperial, Missouri — Graduate Graduation- May 2015
Southern New Hampshire University, — Bachelor in
Communications
January 2023- Present time
SKILLS
Written and Verbal
Communication
Critical Thinking
Customer Service
AWARDS
Coursera Certificate:
Foundations of Digital
Marketing and E-Commerce
Attract and Engage
Customers with Digital
Marketing
From Likes to Leads:
Interacting with Customers
Online
Think Outside the Inbox:
Email Marketing
Contact this candidate