Project Manager Technical Support
Resume:
*/*/**** - **/*/2021
*/*/**** - **/*/2021
*/*/**** - **/*/2020
PETER SAMUEL
* ******* ******, ***** **** Lagos.
070******** 090******** ****************@*****.*** Objective
To leverage my extensive technical expertise and network support skills as an Information Technology and Project Manager within an innovative organization. I am committed to providing top-tier network support, ensuring seamless operations, and contributing to the growth and security of the company's IT infrastructure. My goal is to optimize network performance, resolve complex technical issues, and lead impactful projects that enhance the organization's efficiency and competitiveness
Experience
COBRANET LIMITED
FIBER/NETWORK ENGINEER
Restore service failures for corporate and retail customers within hours of occurrence. Understand implementation and integration of technical hardware and software solutions. Demonstrate solution-based thinking, leading to quick problem/issue resolution on a day to day basis responding to queries, updating on progress.
Plan and execute nodes/segment that require preventive maintenance on the network Test and evaluate hardware and software to determine efficiency, reliability or compatibility with existing technical support for the network surveillance, provisioning, installation and repair of in frastructures. Audit and collate information for the fiber outside plant network. Monitor network performance such as network traffic, security and capacity and investigate anomalies in the system and resolve issues.
HAFOL RESOURCES LIMITED
PROJECT AND SUPPORT ENGINEER
Preparing,scheduling, coordinating and monitoring assigned project. Formulating project parameters and assigning responsibilities to the most capable employee and monitoring. Ensuring project compliance with the applicable codes,practices,policies,performance standards and specification.
Verify functionality of hardware and software components. Planning and undertaking scheduled maintenance upgrade on cctv, fire alarm and akcp sensors. Maintaining record of software license on cctv cameras. ODF and rack installation
TELEWEB SEEVICE LIMITED
FIBER ENGINEER
Installing and implementation of new project.
Deployment of metropolitan optical fiber network, fiber to the home(FTTHand private network links. Trouble faults on existing fiber links and provide the best possible fix. Ensuring all project execution are intact(design,plan,splice plan etc) immediately after receiving project assignment.
Providing technical support to sub-contractors for efficiency in various duties. Anaalyze 0TDR trace on fiber links.
Escalating back end connection on ONT issues that may delay link commissioning. Fiber management, site survey, design for casting and link budget calculation Installing and termination of ptical Distribution Frame(0DF). Assist in the routine maintenance of network infrastructure and handling fiber link optimization. Troubleshoot client local related complaint like Wi-Fi interference, PTV internet connectivity issues, ip surveillance (cctv) related issues and slow browsing etc.
TREBLEM ENGINEERING SERVICE
FIBER TECHNICIAN
Troubleshooting and maintaining fiber optic systems. Splice closures to customer home.
Running test/trace using OTDR
BROADBASE COMMUNICATION LIMITED
8/1/2018 - 27/1/2019
FIBER TECHNICIAN
Troubleshooting and maintaining fiber optic systems. Splice closures to customer home.
Running test/trace using OTDR
ECO BANK NIGERIA
I T SUPPORT OFFICER
Remotely supporting technical issues on merchants terminal. Training and onboarding of merchant carrying out agency banking. Setting up merchant on Ecobank pay system.
Maintaining and updating the database of Ecobank pay merchant Skills
Routing protocol
Network Security
Information Technology
Technical Support
Cctv Troubleshooting and Installation
Customer Service
Service Improvement
Fiber optics Technology
Project planning
Reference
Landon Eroumuona Jesmiracle - Hafol Resources Limited Assistant General Manager
******.*********@**************.***
Ibrahim Lasisi - Ipnx Nigeria
Regional Support Engineer
*******@***********.***
Adesegun Ayorinde - Teleweb Service Limited
Network Operation Center Manager
*****.********@*******.***.**
CERTIFICATION
CERTIFIED CISCO NETWORK ASSOCIATE (CCNA):Enterprise Network Security and Automation. INFORMATION SECURITY ASSOCIATE
FORTINET NETWORK SECURITY EXPERT LEVEL
NETWORK SUPPORT AND SECURITY
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