Project Management Manager

Maninder Kaur Narula

Vancouver, British Columbia, Canada

778-***-**** and ********.*.*@*****.***

LinkedIn - www.linkedin.com/in/maninder-kaur-narula OBJECTIVE

Results-oriented and dynamic Project Manager with extensive experience leading and supervising large- scale projects. Skilled in technical and non-technical management, including team leadership, project planning, risk management, and stakeholder communication. Eager to leverage my diverse skill set to contribute to a prominent company in Canada.

HIGHLIGHTS of SKILLS and EXPERIENCE:

• Strong leadership skills with experience in motivating and guiding cross-functional teams to achieve project goals, ensuring alignment with project management standards and best practices.

• Experienced in managing stakeholder communication, understanding their needs, and ensuring expectations are met through effective collaboration and communication.

• Proficient in creating detailed project plans, timelines, Gantt charts and schedules using tools like Microsoft Suite, JIRA, and Trello,

• Managing project budgets, forecasting costs, and ensuring projects stay within financial constraints while effectively collaborating with vendors.

• Skilled in identifying potential risks, developing mitigation strategies, and implementing risk management plans.

• Knowledgeable in implementing quality control processes and ensuring project deliverables meet the required standards, leveraging document repository management systems like SharePoint and Confluence.

• Led multiple Agile teams through sprint planning, design reviews, and continuous improvement processes, using workforce management systems like JIRA, ensuring timely delivery of high- quality, scalable solutions.

• Excellent verbal and written communication skills, adept at conveying project updates and requirements to stakeholders.

• Experience in recruiting, hiring, mentoring/coaching, and managing teams to improve their skills and effectiveness, ensuring task ownership and continuous development.

• Skilled in negotiating with vendors, clients, and team members to achieve favourable outcomes for the project, maintaining strong stakeholder relationships.

• Strong decision-making skills to make informed choices that benefit the project and organization.

• Experience in managing changes in project scope, identifying potential issues, and implementing effective solutions in collaboration with project and program managers.

• Achieved 3 best-quality sales for Canadian Tire credit card, demonstrating exceptional sales skills and stakeholder engagement.

• Ranked among the top 20% of best employees at Decision Point Pvt Ltd, highlighting consistent excellence and contribution to company goals.

• Achieved the highest target for 2017-18 at Tamarind Global, showcasing strong leadership and strategic planning and effective communication.

• Recognized as Stellar Supervisor for Apr-Sep 2014 at Yatra.com for outstanding team management and task ownership.

WORK EXPERIENCE:

Technical Project Manager, Decision Point Pvt. Ltd 2021 Sep – 2023 June

• Handled Marketing Mix Model project for Kellogg’s, utilizing advanced analytics to predict the ROI of marketing campaigns and optimize budget allocation.

• Managed a Promotion Optimizer Tool using Power BI for Coca-Cola FEMSA, the world’s largest FMCG bottler, covering five markets in Latin America.

• Collaborated with multiple development teams (Data Engineering, BI, Consultants, and Data Scientists) along with internal and external stakeholders.

• Monitoring project progress and performance, ensuring alignment with client expectations and company standards.

• Facilitating regular team meetings and sprint planning sessions following Agile methodologies. Corporate Trainer, Vivid Vancouver, Canada 2023 Oct – Present

(https://vividvancouver.com/) (Part-Time)

• Developed and implemented sales strategies for the Triangle MasterCard at Canadian Tire, focusing on customer acquisition and retention through experiential marketing techniques.

• Led business development initiatives, driving expansion into new markets and significantly increasing customer engagement and adoption rates.

• Managed and mentored a small-sized sales team, overseeing daily operations, training programs, and professional development, ensuring alignment with campaign goals and company objectives.

• Organized and managed local business trips and events for the Triangle MasterCard campaign, ensuring successful execution and alignment with marketing objectives. Assistant Manager, Tamarind Global Services Pvt Ltd 2016 Sep – 2021 Aug

• Led a team of 15 employees, providing targeted training and coaching to enhance performance and productivity, resulting in a 20% increase in customer satisfaction.

• Negotiated and secured contracts with 5-star hotels and key vendors, achieving a 30% increase in conversion rates and maximizing gross operating profit per transaction by 25%

• Streamlined daily operations, overseeing sales processes and payment systems to ensure seamless business activities and reduce operational downtime.

• Developed and executed marketing strategies, organized promotions and set up displays, which boosted sales.

Team Leader, Yatra Online Pvt Ltd. 2012 Jan – 2016 July

• Assisted employees in designing customized itineraries for all kinds of travel requirements and selling the product at a premium.

• Connecting with suppliers to negotiate rates and availability and ensure a hassle-free booking process.

• Handling and rectifying escalation calls, assisting clients with online transactions and other issues. CERTIFICATION, AWARDS and TRAINING

• Certified Scrum Master from Scrum Alliance.

• Certified Digital Marketing Associate from Digital Marketing Institute

• Stellar Supervisor Award for the period Apr-Sep 2014 (Yatra Online Pvt. Ltd)

• Achieved 1st rank at Delhi University

• Elected as Head Girl of the School

EDUCATION

Master of Business Administration, UCW 2024

Specializing in Project Management

Vancouver, Canada

Master of Arts, IGNOU 2015

CAD Equivalency: Master’s Degree

NOTE: ECA Available

Bachelor of Arts, Delhi University 2012

CAD Equivalency: Bachelor’s Degree in Tourism Management NOTE: ECA Available

Contact this candidate