Data Analyst Phlebotomy Technician

Elizabeth Oregel

310-***-**** *****************@*****.*** Lakewood, CA 90713

PROFILE

Certified Phlebotomy Technician (CPT) looking for an opportunity to apply my compassion for people and strong work ethic. I am confident in my ability to collect high-quality blood samples and provide a seamless experience for patients. I am well-equipped to work effectively with patients of all ages and backgrounds.

SKILLS

Proficient in venipuncture and capillary

puncture techniques

Infection control

HIPPA compliance

Excellent interpersonal and communication

skills

Ability to work efficiently in a fast paced

environment

Bilingual/ Spanish

Ability to prioritize tasks and manage time

effectively

Strong problem-solving and critical thinking

skills

PROFESSIONAL EXPERIENCE

Data Analyst, Herbalife, December 2005-January 2024 Torrance

Led a team of specialists in performing comprehensive data analysis to support business objectives

Analyzed and interpreted complex data sets to identify trends, patterns, and insights Mentored and coached team members to enhance their technical skills and professional development

Collaborated with cross-functional teams to develop data driven strategies and solutions Presented finding and recommendations to stakeholders through reports and presentations Developed and maintained databases to organize and streamline data collection processes Contributed to process improvement initiatives to enhance efficiency and accuracy in data analysis.

Monitor real time and historical performance metrics, including average handle time, customer satisfaction and first call resolution

EDUCATION

Certified Phlebotomy Technician

Phlebotomy Training Specialists, Artesia May 2024

Certified Nursing Assistant

Maxine Waters, Los Angeles April 2024

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