Customer Service High School

Kathleen Chiaino

* **** ****, ***** ********, NY, 11720

Phone: 631-***-****

Email: ********@*****.***

SKILLS HIGHLIGHTS: Dedicated professional with extensive experience working with the public most recently in the field of educational as well as in the service industry. Excellent customer service, organization, planning, and problem-solving skills. EDUCATION:

Sachem North High School High School Diploma

Lake Ronkonkoma, NY, 11779

Comsewogue School District, Port Jefferson Station, NY Sept. 2015 - Present Special Education Paraprofessional

● Assists teachers by providing hands-on support with classroom lessons, activities, organization and management, while assisting special needs students.

● Supervise students and serve as a positive, nurturing guide with the goal of having them be successful.

● Assist with student’s behavior management and documents information.

● Reinforce lessons by reviewing materials one – on – one and in small groups with students.

● Accompanies students in all environments during the school day, including lunch time and specials as well as during extracurricular activities. Medical Billing Assistant ( Center Moriches, NY ) 2022- Present

● Entering insurance checks into Word Spreadsheets

● Submit Medical claims to Insurance Companies via online

● Making sure the information entered such as patient, provider, and Insurance is all correct and payments are made

● Keeping information organized

PRIOR EXPERIENCE:

Lorillard Tobacco Company ( Manhattan, NY ) July 1992 – December 1995 Customer Service & Order Service Representative

• Customer Relations. Was the main point of contact for customers. Responsible for organizing jobs and taking orders via phone for tobacco products providing the highest level of customer service by interacting with customers to respond to their inquiries and concerns, process their requests and resolve their complaints.