Team supervisor and Communications Coordinator

SHRESHTA ANIL KUMAR

+1-717-***-**** Harrisburg, PA ***************@*****.*** www.linkedin.com/in/shreshtaanilkumar EDUCATION

Master of Engineering Management, CGPA: 3.91 May 2024 Pennsylvania State University

Bachelor of Electronics and Telecommunication Engineering, CGPA: 3.71 Jun 2022 Bangalore Institute of Technology

Achievements: Secured 6th rank in the state for B.E. in Electronics and Telecommunication Exam Dean’s List: 2018-2022 TECHNICAL SKILLS AND CERTIFICATIONS

Tools: Microsoft Project, Gantt Project, Asana, Jira, Smartsheet, Microsoft Office, PowerSim, Advanced Excel, SolidWorks, Keil, Proteus, MATLAB,AutoCAD, PSpice, LabView, Adobe Acrobat Pro Programming Languages: C, Python, MATLAB, HTML, CSS, Verilog HDL Certifications: Google Project Management Professional, Agile Project Management, Python Data Structures WORK EXPERIENCE AND INTERNSHIPS

Team Supervisor Jun 2024

Hershey Entertainment and Resorts Hershey, PA

• Supervised and facilitated F&B operations across multiple outlets, ensuring adherence to food preparation standards, while providing training to team members, resulting in a 25% increase in service standards and compliance with food safety guidelines.

• Acted as the communication liaison, efficiently managing over 100 calls daily and dispatching personnel, which enhanced response times by 20%, and utilized computer systems to maintain data integrity, improving retrieval times by 15%.

• Updated the Hersheypark app for 2M+ visitors, organized training documentation, boosting completion rates by 5%, and improved cross-departmental collaboration by 30%.

Graduate Wage Associate Aug 2022 - May 2023

Pennsylvania State University Middletown, PA

• Facilitated engineering courses in digital systems design, power systems, and control systems as a teaching assistant; guided students through project work and lab sessions. Tutored undergraduate students in college algebra, physics, and electrical engineering courses, resulting in a 35% increase in average grades. Business Management Intern Jan 2022 - May 2022

Kalaniketan Pvt Ltd Bangalore, India

• Orchestrated and executed highly successful promotional campaigns and sales events in collaboration with the marketing team, resulting in a remarkable 12% increase in monthly sales revenue.

• Resolved 200+ customer inquiries and concerns, achieving a 95% customer satisfaction rate by implementing a streamlined ticketing system and reducing response time by half. Research and Design Intern Jun 2021 - Aug 2021

Indian Institute of Science, IISc Bangalore, India

• Conducted comprehensive research on smart manufacturing techniques, such as additive manufacturing, haptic technology, and digital twins, playing a key role in data collection, simulation implementation, and content creation for video tours. Vice President Jul 2020 - Jul 2021

Innovation and Entrepreneurship Development Cell: BIT Bangalore, India

• Led the planning, execution, and review of E-Summit 2020, attracting over 300 participants. Engaged stakeholders with regular updates on status, milestones, and risks; managed budget and volunteer coordination; and achieved a 24% increase in engagement, delivering the event under budget.

ACADEMIC PROJECTS

Crop Health Card for Plant Diseases

• Spearheaded the development of a user-friendly plant disease detection website leveraging TensorFlow and Keras to deploy a robust CNN model. Enhanced project accessibility by seamlessly integrating a WhatsApp API using Selenium, facilitating real- time disease alerts for users (doi:10.22214/ijraset.2022.46394). Paddy Leaf Disease Detection and Recognition using Image Processing

• Led a team of 4 engineers to develop a MATLAB-based image processing model to automate disease detection in paddy leaves by analyzing and distinguishing healthy from diseased leaves through advanced techniques like feature extraction and pattern recognition. doi:10.22214/ijraset.2021.36810

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