Security Guard Account Manager

Ozell M. Richardson

Chicago, IL 773-***-**** ****************@*****.***

Education

Roosevelt University - Heller College of Business Chicago, IL Bachelor of Science in Marketing Expected Graduation Date: May 2024 GPA: 3.24

School Projects

Spotify Case Study (Marketing Research) Fall 2023

● Utilized Itrack and other data analytic technologies to obtain insights from Spotify listener data and improve customer loyalty.

● Analyzed customer behavior on purchases and price sensitivity and used the insights to develop potential customer retention strategies.

Redesign of School Theater (Principles of Marketing) Fall 2022

● Developed a SWOT analysis to analyze potential strengths and weaknesses in determining the best strategy to increase attendance at the theater.

● Leveraged Photoshop to develop a mockup of the new design, created to increase foot traffic of new customers and retain current customers.

● Created a 360 marketing campaign to promote the diversification of musical performances of the theater, embracing culture and influence to relate to a younger demographic and increase attendance. Work Experience

Blue Dog Security Chicago, IL

Security Guard October 2022 - Present

● Provide concierge services to guests, addressing general inquiries, and accommodating visiting patron requests.

● Ensure premises are secure by ensuring the venue is vacated at the conclusion of every event and all exits are cleared.

● Assist in promoting a social atmosphere conducive to a positive experience for patrons. The Library Lady Book Store Chicago, IL

Assistant Account Manager May 2020 - May 2022

● Analyzed the Amazon platform to compare prices and adjust inventory prices accordingly.

● Inspected and packaged books for shipment, ensuring accuracy and quality.

● Observed and mimicked selling trends to optimize sales strategies and inventory management. Achievements

● Received a 4 year athletic scholarship to Roosevelt University

● Participated on a Division Two football college Football Skills

● Proficient in Microsoft Word, PowerPoint, and Excel

● Strong strategic communication and organizational skills

● Effective critical thinking and analytical abilities

● Strong project management and time management skills

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