Customer Service Administrative Assistant
Resume:
Irene Mendez
Customer Representative, Assistant
Authorized to work in the US for any employer.
******.********@*****.***
EXPERIENCE
Operations/Customer service
Mexpress Transportation
Managing over 100 emails a day as well as phone calls from customers. Making sure all documents are complete as well as getting the correct information of where to move freight in Mexico. Typing correct information for data entry, printing and filing documents.
Office Manager/Administrative assistant
Westwood Hills Hand Therapy
Responsible for outlooking the administrative role of the entire office. Managing the practice from dealing with patients in person, over the phone, through email as well as getting in contact with different insurances, hospitals, clinics, Dr’s offices. Dealt with different billing departments, clinicient, making patients and therapists schedule.
Instructional Aide/Intermediate clerk
Antelope Valley Union High School District
Assist teachers in their daily work as well as helping out students who have autism or need more attention.
Substituting for the front office of the school, answering questions and calls from students, parents and staff. Making sure I am allowing certain people on campus, checking parents and guardians IDs and checking them in.
Chiropractic Assistant
Richmond Chiropractic
Able to assist the Dr in whatever is needed of me mainly caring for the patients and their needs. While giving them the proper care and treatment, as well as giving the best customer service. (Charting, paperwork, phone calls, emails, filing, mailing, cleaning)
SKILLS
* Microsoft Outlook
* Excel Sheet
* Encompass
* Logics
*EMR insight
* Patients
* Sales
* Works good under
pressure
* Customer Service
* Money handling
* Typing (60 wpm)
LANGUAGES
English: Advance
Spanish: Basic
EDUCATION
Medical Academy,
Palmdale
August 2018- May 2019
Antelope Valley
College, Lancaster
August 2020 - December
2022
● English Major
Customer Member Representative
Employees Club of California
Provided a safe and helpful environment towards employers and clients. I guided our members with any help they needed whether it was signing into their account, filling out paperwork, or buying products.
Medical Intern- Palmdale Medical Academy
Assisting and shadowing Nurses, Doctors, as well as Surgeons at their workforce. Educated in filing, performing initial patient physical consultation, applying the needs to patients, learning how the instruments work, as well as how to deal with patients such as adults compared to children. Certificates
● Associates Degree
● Human Development Unit
● Communication Class/ Unit
Contact this candidate