Customer Service Relations
Resume:
Dolymenchu Cueme
**********@*****.***
**** ****** ***** ***** ** Barsha Heights, Dubai, United Arab Emirates, 000 00 OBJECTIVE
Dedicated, adaptable, and supportive cashier eager to leverage retail experience and cash register handling skills to pursue new opportunities to support a retail brand’s goals. Positive communicator looking to join a positive and motivated team of professionals. Energetic and cordial customer service professional with skills in money management and communication. Handles working in the cashier role with ease and enjoys being part of a team to get tasks done more quickly. Always open to learning on the job.
EDUCATION
Bachelor of science in Commerce major in Business Management Jun 2000 - Mar 2004 Ramon Magsaysay memorial Colleges • General Santos City, Philippines
• Won as 3rd placer School Regional Quiz bee Business management Subject High School Jun 1996 - Mar 2000
Antonino Busano High School • General Santos City, Philippines SKILLS
• Good Customer service satisfaction.
• Positive attitude
• Ability to work under pressure
• Time management and Attention to detail
• Good communication skill
• Knowledge in POS& Cash Register
WORK EXPERIENCE
Cashier Supervisor Dec 2013 - Present
Carrefour Supermarket Majid Al Futtail LLC. • Dubai, United Arab Emirates
• Supervised store operations, mainly cashier staff supervision.
• Assessed daily and weekly scheduling needs and managed daily progress reports
• Effectively performed operation’s functions such as open And close, operate sales register, and back office management procedures.
• In charge of training staff, assigning task and conducting brieftings. Cashier Jun 2010 - Nov 2013
Carrefour Supermarket Majid Al Futtaim LLC. • Dubai, United Arab Emirates
• Responsible for processing cash, debit, credit and check transactions using a cash register.
• Maintains and awareness of all promotions and advertisement.
• Provide positive customer satisfaction
• Ensure all financial transactions are process accurately and efficiently. Sales associate Aug 2005 - Nov 2008
Isettan mall • Quiapo Manila, Philippines
• Greets and receives Customer’s in a welcoming manner.
• Drives sales through engagement of customer’s, suggestive selling, and sharing product knowledge
• Selling products and meeting customer need. Ensure customer is satisfied and adequately taken care of while making a purchase.
• Directs customers by escorting them to racks and counters.
• cleanliness, products, signage, and displays.
AWARDS AND HONOURS
(NPS)Net Promoter Score training award for completing the session 2018
• Understanding the main purpose of the net promoter score that lies in helping you track and maintain the relationship you’ve created with the customer and a way of measuring customer satisfaction based on survey ratings.
10 years of service as recognition Majid Al Futtaim Carrefour company Dubai Uae 2020
• Received a plaque award from Majid Al Futtaim LLc. Carrefour Supermarket Dubai Uae Academic awardee of the year College Graduation 2004
• Achieved high grades during studies
Best employee of the month Carrefour Supermarket 2021
• Best for punctuality and attendance
Received Hygiene Certificate award as “Person In charge” 2019
• Responsible for the food related operations in certain types of food establishments with direct authority, control or supervision over employees who engage in the storage, preparation, display or service of foods It is a legal requirement. Retail Customer Excellence Program award for completing the training 2023
• A program designed for retail front line agents to equip them with the needed customer service excellence foundation to engage better with customers, portray energy and commitment .
Contact this candidate