Systems Engineer Senior

ANDY TRUC NGUYEN

La Puente CA ***** 626-***-**** ******@*****.***

SENIOR SYSTEMS ENGINEER

Experienced professional adept at designing and implementing robust IT infrastructures. Proven track record in optimizing performance and ensuring seamless operations flexibility and adaptability, willing to learn quickly and respond to constantly evolving technology. Excellent time management, ability to work independently under deadline pressure and determine priorities while managing several projects concurrently. Direct experience in software development, testing, and implementation.

AREAS OF EXPERTISE

Domain Admin Windows Servers Admin Database Support System Analyst System Support Microsoft Office Suite ServiceNow and CMDB Servers Capacity and Monitoring Performamnce

Excellent Verbal and Written Communication Skills Strong Reasoning Analytical Organization Skills

Testing & Troubleshooting Project Management System Administration Vendor Relations Strategic Planning

Effective Communication Business Continuity Data Backup & Recovery

TECHNICAL SKILLS

Extensive experience with PC applications and Windows/Linux Servers, Virtual machined VDI, Citrix, Cloud AWS.

Systems Infrastructure experience with Windows Server build, Domain support and Hardware support.

Expertise in multiple systems environment such as IBM WebSphere MQ, Tomcat, Apache, IIS, SAN, Windows SFTP, Splunk, TeamQuest, Solarwin, Dynatrace. Familiar and support SQL, Postgres, and Oracle DataBase environments, Agile /Waterfall project Methodology with confluence, Jira.

PROFESSIONAL EXPERIENCE

MUFG BANK, NewYork NY 2019 - Present

Infrastructure Engineering

Support enterprise infrastructure capacity and performance for 12K servers on all platform including both AWS and On-Prem AIX, Linux, and Windows.

Setup Capacity monitoring alarms including application processes, DiskSpace, CPU, Memory.

Maintained all Performance DataBases on all flatform AIX, Linux, Windows, and include Vmware.

UNION BANK, Monterey Park CA 2006 - 2019

Senior Software Engineer

Support complex infrastructure systems and multiple applications including web apps. Design, install, testing, and support multiple vendor software. Design and install database server including SQL/Oracle configuration.

Support 24/7 both hardware and software level including Wintel servers, SAN, Domain Admin, Networking and Web.

Research and troubleshoot incidents report by Business Users, act as liaison person between Business Units and Vendors.

ADDITIONAL RELEVANT EXPERIENCE

UNION BANK OF CALIFORNIA

Item Processing System Specialist

EDUCATION

Bachelor of Science (BS) in Computer Information Systems

Cal State University of Los Angeles

Associate of Science (AS) in Computer Science

East Los Angeles College.

Graduate with Honor, President Awards, Best Employee Awards, Microsoft Windows Server Administrator certificate, and Microsoft Office Suite certificate.

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