Santanna Marshall
Concierge/Cashier
*****************@*****.***
SKILLS
●Goal-oriented and ability to handle multiple tasks
●Assist staff in stocking shelves, rotating merchandise and marking prices
●Maintain knowledge of store inventory and sales activities
●Build positive and good working relationship with other staff members
●Knowledge of basic operating systems like Microsoft Outlook, Word, PowerPoint, Excel, The Internet and operating software systems like Windows
EXPERIENCE
Puttery, Washington Dc - Concierge
October 2021 - March 2022
●Greet customers when entering or leaving establishment
●Selling golf, coordinating golf tee off time
●Providing the proper guidelines and instructions to the guests to ensure each guest is equipped with the information they need
●Resolve customer complaints, guide them and provide relevant information
Rise GTI, Bethesda Md - Cashier
May 2023 - Present
●Handle cash, credit or check transactions with customers
●Scan goods and collect payments, ensuring price is correct
●Issue change, receipts, refunds, or tickets
●Make sales referrals, cross-sell products and introduce new ones
●Maintain clean and tidy checkout areas
EDUCATION
Richard Wright Pcs Location - High School Diploma
Aug 2012 - June 2016
●Completed community service hours, Graduated.
●Volunteered as manager for all my highschool sports teams.
Summary
My previous work experience has made me a fast learner and has provided me with the skills to be an asset to your company. As a good problem solver, who readily adapts to change, works well independently and with others while exceeding expectations, I am sure to flourish in any position. Furthermore, I will be seeking a position as an associate in your business to improve my knowledge and skills in this field with the help of your company.
Reference
Dina Yetman 301-***-****
Elizabeth Combs 570-***-****
Elvin Reyes 516-***-****