Customer Service Nursing Assistant

Teresa E. Vazquez-Islas

********@*****.*** 702-***-****

**** * ******** ***, ****** CA 93725

Objective

Able to remain calm and poised

even in high-pressure situations.

Highly adaptable with a passion for

learning new things. Dedicated and

responsible, motivated to provide

great customer service. Bilingual,

fluent English and Spanish. Excellent

at following directions.

Skills & Abilities

● Fluent in Spanish

● Adaptable

● Janitorial equipment

familiarity

● Management skills

● Customer service-focused

● Maintaining safe

environments

● Organized

● Documentation

● Team player

● Detail-oriented

● Recordkeeping

● Time management

● Creative

● Emotional awareness

● Focused

● Attentive listening

● Self-motivated

● Analytical thinking

Experience

TABLE MOUNTAIN CASINO RESORT MAY 2022 - PRESENT

● Cross trained lead position

● Deep clean restrooms

● Supply management

● Attending high limit and VIP room

● Beverage Server

AMAZON APRIL 2022

● Decant

● Back dock/Receiving

● Order picking

● Packaging

● Supervise for Accuracy

● Quality Control EVS Department

EMPIRE CLEAN LLC JUNE 2012 - PRESENT

● Used and stored hazardous chemical cleaners correctly to prevent injury or illness.

● Washed and spot-cleaned furniture

● Utilized manual and electric cleaning equipment

● Wiped down various surfaces

● Sorted and disposed of trash and recycling materials to keep common areas clean and organized.

COSMOPOLITAN CASINO RESORT 2021

● Housekeeping attendant Fulfillment Department

CERTIFIED NURSING ASSISTANT/MEDICAL ASSISTANT 2001-2009

● INTERNAL MEDICINE

● ACUTE STATIONS

● TRIODE, VITAL SIGNS, FRONT-BACK OFFICE

● ADMINISTERING INJECTIONS AND MEDICATION

● LOGGING PATIENT HISTORY, BILLING AND CODING

● INSURANCE VERIFIER

● PHYSICAL THERAPY ATTENDANT

VOLUNTEER SEPTEMBER 2022 - PRESENT

McDonald House of Charities

Education

CERTIFIED NURSING ASSISTANT AND MEDICAL

ASSISTANT ROP PROGRAM

Whittier California

2001-2007

HIGH SCHOOL GRADUATE 1991

ABC LICENSE / ALCOHOL SERVER 2023

FOOD HANDLER’S CERTIFICATION 2023

REFERENCE:

Donna Hummer RN Head Nurse 559-***-****

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