Customer Service Relations

Sally Humphries

@ Woodruff, SC ***** 864-***-**** <4 *********@*****.***

PROFESSIONAL Self-motivator bringing proven leadership, organizational and customer relations

SUMMARY skills. Independently solves problems and task to handle diverse requirements.

History retaining clients and talented staff.

Outgoing with experience overseeing multiple tasks and managing successfully.

Hardworking professional committed to providing outstanding customer service

and assistance.

SKILLS e Document management ¢ Administrative Oversight

e Scheduling and calendar * Team Leadership

management * Budgeting

* Accounts reconciliation Staff Management

* Consulting

* Team Oversight

WORK HISTORY IMPORT CORDINATOR 11/2019 to CURRENT

Interglobal Forwarders Greer, SC

* Oversaw timely and accurate US Customs filings and related documents

to facilitate communications flow.

« Responded to customs, customer and internal requests and notices about

classification, duty rates and documentation requirements to support

import regulations.

* Created and transmitted accurate documentation to governmental

agencies for all import activities.

¢ Served as expert point-of-contact for internal and external questions and

issues dealing with import operations to drive consistent communication.

* Coordinated company product shipments and international transactions to

eliminate freight delays.

¢ Obtained quotes from several shipping companies to maximize savings to

my client.

* Confirmed accurate freight duties and bills of lading for shipments by

collaborating with overseas agents.

« Reviewed and signed documents on behalf of clients in line with power of

attorney limitations.

« Insured cargo against loss, damage or pilferage.

* Prepared and processed import document ation according to customs

regulations, laws or procedures.

IMPORT MANAGER 05/2000 to 10/2019

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