William Kah
Jacksonville, FL *****
***********@*****.***
To obtain a position that will allow for continued skill acquisition, self-growth and advancement in career opportunity
Work Experience
Freight Broker
Fulmer Logistics-Jacksonville, FL
March 2022 to Present
Work with a customer service and dispatch team.
Located carriers to cover FTL and PTL to negotiate rates, assigned carriers and monitor drivers movement. Identifying and selecting reputable and safe carriers for freight services Booking orders with carriers
Tracking loads and maintaining TMS.
Freight Broker Agent
Eagle SunteckTTS-Saint Augustine, FL
December 2021 to February 2022
Worked with a customer service and dispatch team.
Located carriers to cover FTL and PTL to negotiate rates, assigned carriers and monitor drivers movement. Identifying and selecting reputable and safe carriers for freight services Booking orders with carriers
Restaurant Manager
Farah’s Courtyard Deli-Jacksonville, FL
January 2013 to November 2021
Managed daily operations
Establish standards for personnel performance and customer service Oversight of staff
Creative menu planning
Maintained efficient inventory & cost controls
Upheld quality customer service levels
State of Florida Food service Manager’s Certification Daily cash balance and bank deposit
Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted
Regional Manager
Bax Global Logistics/ DB Schenker-Jacksonville, FL January 1990 to December 2012
Negotiate and arrange transport of goods with shipping or freight companies Maintained customer service standards
Export/Import
Customs Entry
Managed warehouse SOP methods
Upheld productive routing & dispatch operations meeting & exceeding customer commitments Provided efficient scheduling & payroll controls
Coordinated haz-mat protocols
Managed fleet maintenance program
Built drivers route for pickup and delivery of air freight Dispatcher
Delivery Driver
Warehouse Operations
Forklift operator
Interview, select, and train warehouse safety and security programs and activities Education
HIGH SCHOOL DIPLOMA
ROBERT E. LEE HIGH SCHOOL - Jacksonville, FL
1987
Skills
• Management
• Time Organization
• Staff Assessment & Motivation
• Customer Service
• Problem Solving
• Adaptability & Reliability
• Supervising Experience
• Warehouse Management
• Hospitality
• Food Service Management
• Menu Planning
• Restaurant Management
• Food Safety
• Purchasing
• Payroll
• Inventory Control
• Food Preparation
• Delivery Driver Experience
• Communication skills
• Cash register
• Team management
Assessments
Delivery driver — Proficient
December 2021
Interpreting instructions or signs and solving problems Full results: Proficient
Protecting patient privacy — Proficient
December 2021
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient October 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Scheduling — Proficient
November 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Mechanical knowledge — Proficient
December 2021
Understanding and applying mechanical concepts and processes Full results: Proficient
Cooking skills: Basic food preparation — Proficient October 2021
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Work motivation — Proficient
February 2022
Level of motivation and discipline applied toward work Full results: Proficient
Retail customer service — Proficient
December 2021
Responding to customer situations in a retail setting Full results: Proficient
Attention to detail — Proficient
November 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Forklift safety — Proficient
November 2021
Best practices and safety hazards in forklift operation Full results: Proficient
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Medical terminology — Proficient
December 2021
Understanding and using medical terminology
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.