Nov ****
- April
****-
* Team work *Verbal
Communication * Collaboration *
Problem Solving skills * Hardwork
ARUN KUMAR
Call- 410-***-**** *************@*****.***
I seek challenging opportunities where I can fully use my skills for the success of the organization.
Customer support
SPARSHA ( BPO )
* Answered 10+ calls per hour, exceeding target call rates by 16%
* Resolved customer call complaints within 24 hours, reducing the likelihood of negative reviews by 68%
* Awarded agent of the year 2 times for customer satisfaction
* Collaborated with a team of 27+ people
High school diploma
kV High school
OBJECTIVE
EXPERIENCE
EDUCATION
SKILLS
100%