Case Manager Social Worker
Resume:
R
Johanna
Ramirez
**********@*****.**
m
Palm Bay, FL 32908
SUMMARY
Motivated Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
SKILLS
Discharge Planning
Case Management
MS Office
Decision-Making
Documentation and Reporting
Problem-Solving
Data Entry and Analysis
Organization and Multitasking
EXPERIENCE
Case Manager
Guaynabo, PR
Instituto Socioeconomico-Comunitario Inc./ Feb 2013 to May 2024 Maintained accurate case records and documentation according to agency guidelines. Compiled reports on cases and submitted them to supervisors as required. Assisted individuals with eligibility for available benefits. Monitored client progress through regular follow-up contacts. Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Social Worker
San Juan, PR
Hogar Amparo/ Apr 2009 to May 2012
Assessed clients for neglect and abusive situations to compile documentation for court hearings and reports.
Developed individualized service plans with clients to address their identified goals. Assisted homeless clients with procuring mental health support and other various community resources.
Assisted individuals experiencing homelessness by providing referrals for emergency shelter placements.
Coordinated referrals to outside agencies for additional services such as substance abuse programs or vocational training.
EDUCATION AND TRAINING
Bachelor of Arts: Social Work
Sistema Universitario Ana G. Mendez: Universidad Ana G. Mendez - Campus Virtual San Juan, PR
Master of Arts: Direct Service
Universidad Interamericana De Puerto Rico
San Juan
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