Shaniece Torres
Phlebotomy Supervisor
Davenport, FL 33837
**********@*****.***
To work in an environment that will utilize my education, experience, and abilities while allowing continual growth.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Mobile Phlebotomy Field Supervisor
Getlabs-Miami, FL
August 2021 to August 2024
• Manage the hiring, training and retention of staff.
• Field assistant for Blood draws of hard stick patients and processing of specimens in the field for lab drop off.
• Provides supervision, guidance and direction to mobile staff assigned to the field markets under my management and co-workers.
• Completes yearly performance evaluations and competencies of staff members
• Identify and report quality issues and problems to management with recommendations for resolution. Establish processes and policies for effective and professional communication between laboratory staff
• Manage and calculating employees' compensation, updating our internal payroll databases and ensuring timely payments
• Provides feedback to the reporting group on an ongoing basis. Points out areas of opportunity in a constructive manner. Provides positive feedback and recognizes accomplishments appropriately
• Works closely with Manager, other supervisors and staff to develop and implement projects to support the department's efficiency and growth
• Daily follow up and ensures the completion of tasks and projects for the assigned team
• Establishes and maintains effective interpersonal relationships with the reporting group and all levels of the organization
• Follows the National Patient Safety goals as required, improve accuracy of patient identification with at least two identifiers
• Travel to different markets that are under my management to insure quality and employees performance is in compliance with company policy
• Hybrid position working from home and traveling to 12 different cites in four different states very quarter.
Mobile Phlebotomy Field Supervisor
Clarity Laboratory-Somerset, NJ
August 2019 to March 2021
• Supervise a team of mobile phlebotomist blood draws and COVID 19 testing
• Prepare weekly schedule for employee’s in different cities throughout New Jersey and New York outlining routes in facilities for the work week ahead
• Manage payroll for all phlebotomists
• Travel to different cities in New Jersey and New York to ensure that safety rules and regulations are met by all our locations and employees
• Perform Blood draw on patients of all ages while training new employees on policies and procedures outlined in our Company SOP
Phlebotomy Technician
Conceptions Florida-Coral Gables, FL
October 2017 to August 2019
• Obtain blood from patients
• Order supplies and keep a detailed record of inventory
• Specimen collection and Processing
• Responsible for taking on any unfulfilled daily tasks from my or other departments Phlebotomist, Client Service Representative
Foundation Laboratory-Pomona, CA
February 2015 to August 2017
• Obtain blood from patients off all ages
• Verify insurance eligibility and submit paperwork for authorization
• Handles multiple phone lines and calls from doctors' offices, patients and phlebotomist
• Train new or existing employees
• Order supplies and keep a detailed record of inventory
• Specimen collection and Processing
• Responsible for taking on any unfulfilled daily tasks from my or other departments Phlebotomy Technician
Internal Medicine of Throggs Neck, LLP-Bronx, NY
April 2012 to December 2014
• Greet and schedule patient appointments
• Measure patient vital signs, weight, and height
• Collect blood, log the specimens and prepare them for testing or transportation
• Operate electrocardiogram (EKG)
Phlebotomy Technician
South Miami Hospital-Miami, FL
February 2010 to November 2011
• Obtain blood from patients of all age groups
• Specimen collection, processing
• Verify of record identity patient on lab orders
• Night shift, made morning collection rounds
Phlebotomy Technician
Seaview Research-Miami, FL
March 2009 to January 2010
• Obtain blood from patients of all age groups
• Observe and keep a detailed log of patients activities and reaction to medication
• Night shift, made rounds every hour and monitor patients through the night
• Operate electrocardiogram (EKG),
Phlebotomy Technician
Lab Corp-Issaquah, WA
November 2007 to January 2009
• Clerical duties at front desk
• Verify or record identity of patient on lab orders
• Neonatal heel sticks, pediatric, adolescent, adult, and geriatric venipunctures
• Specimen collection, labeling, preserving, packaging, perform STAT or timed collection requests Health Screener/Phlebotomy
Lab Corp
2008 to 2008
• Specimen collection, processing
• Providing fast, efficient patient care and customer service Education
AUMT Institute - Ontario, CA
2015
Certificate
Pima Medical Institute - Seattle, WA
2007
Skills
• Blood Draws (10+ years)
• Time Management
• Data Entry
• Customer Service
• Inventory
• Billing
• Phlebotomy
• Scheduling
• Patient Care
• Venipuncture
• Vital Signs
• Laboratory Experience
• EMR Systems
• Medical Office Experience
• Medical Scheduling
• Insurance Verification
• Experience Administering Injections
• Supervising Experience
• Supervising experience
• Databases
• Customer service
• Payroll
• Hospital experience
• Laboratory experience
• Clerical experience
• Vital signs
• Specimen collection / processing
• Research
• EMR systems
• Customer support
• Call center
• Field Service
Certifications and Licenses
Certified Phlebotomy Technician
July 2019 to July 2026
NHA Certification #F4E4L2N2
Certified Phlebotomy Technician
CPR Certification
RN License
Driver's License
Additional Information
SKILLS SUMMARY
• Over 5,000 successful venipuncture procedures
• Bilingual in English and Spanish