Customer Service Representative
Resume:
Scott Campbell
College Park, GA *****
********@*******.***
My goal is to become associated with a company where I can adapt my skills and gain further experience while enhancing the company's productivity and reputation. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Driver Specialist
Zippy Shell - Atlanta, GA
August 2017 to Present
I am responsible for the delivery and pickup of Zippy Shell Mobile Storage branded trailers to and/or from customer locations. I provide excellent customer service while ensuring an effective and incident-free delivery or pickup of mobile storage containers.
Plant Supervisor
Nexus Fuels - Atlanta, GA
July 2017 to Present
Supervises operations in order to improve production, maintain costs, and ensure safety. Use HIM to run facility. Operate heavy machinery. Examine and keep inventory of materials brought into the warehouse. Kept abreast of guanity counts for various products and replenish supplies that are required. Lead Selector
Huddle House Distribution Center - Forest Park, GA November 2011 to July 2017
Selecting Lead
Selected in -10 Freezer
Consistently met and exceeded production goals set The process: As Selector: received work assignment, used an RF gun to scan the location of the product, and then built my pallet with it. As shipping lead: Supervised about 10 people in the shipping department, made sure their goals were set and explained and then kept up with their production, counseling when needed, keeping up with their hours, replenished the empty slots with product using a stand up or sit down fork lift, cherry picker and a pallet jack
Customer Service Representative
Allstate Insurance - Riverdale, GA
May 2005 to November 2011
• Responsible for receiving payments and updating records
• Handling insurance claims
• Customer service
The process: As the initial point of contact for all new and existing customers, I answered the phone, gave customers quotes about possible insurance, took payments, and made changes and endorsements to policies. I would also call clients to let them know their insurance was in cancel status and responsible for taking the payments to the bank. Responding to customer situations with sensitivity. Education
Diploma
Westlake High School - Atlanta, GA
1994 to 1998
Skills
• Microsoft Word, Excel and Windows (6 years)
• Guest Service
• Valet
• Customer Service
• RF Scanner
• Order Picker
• Pallet Jack
• Driving
• Forklift
• Warehouse Experience
• Computer Networking
• Shipping & Receiving
• Delivery Driver Experience
• Mechanical Knowledge
• Order Picking
• Automotive Repair
• English
• Microsoft Word
• Warehouse management
• Communication skills
• Microsoft Excel
• Load & Unload
• Inventory Control
• Logistics
• Machining
• Manufacturing
• Reach Truck
• Materials Handling
• Car Wash
• Supervising experience
• Communication skills
• Computer skills
• Schematics
• SAP
• Assembly
• Mechanical knowledge
• Customer service
• Analysis skills
• Freight
• Sales
• Negotiation
• Electrical wiring
• Construction
• Continuous improvement
• Team management
• Supply chain
• OSHA
• Welding
• TIG welding
• QuickBooks
• Industrial equipment
• Interviewing
• Conflict management
• Project management
• Tooling
• Quality control
• Quality assurance
• Plumbing
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