Compliance Specialist Case Manager

Sherrill Barnes

**** ********* **, *******, **. *8613/******@***.***/ 704-***-****

OBJECTIVE:

To obtain a position in Risk Banking that allows me to utilize my Fraud experience, Project management and Finance expertise.

SUMMARY:

•Solutions oriented team player

•Focused Case Manager, overseeing a team to analyze terroristic activities

•Created departmental spreadsheets to track money laundering and fraud cases

•Ability to handle over a hundred risk cases, due to excellent time management skills

•Achieve thoroughness and accuracy in all areas of the jobs.

EMPLOYMENT:

Senior Lending Compliance Specialist First Savings Bank, Remote June 2020 to Feb 2022.

Compliance Specialist First Savings Bank, Remote Feb 2020 to June 2020

Daily reports for mortgage division on approaching non-compliant files.

Pull HMDA reports and institute corrections every month.

Work out of 2 different software systems, Encompass and Open Close.

Review bank audits monthly and make corrections.

Review with MLO’s compliance errors made and how to correct going forward.

Caregiver Res Care, Conover, NC August 2017 to Feb 2020

Worked with Dementia patients, teaching and training of daily tasks.

Managed client’s daily schedules.

Helped with self-care and medicine regiments.

Bankruptcy Risk Compliance Specialist/CRM II Bank of America, Charlotte, NC July 2008 to August 2014

•Professionally kept the legal and ethical integrity of the bank intact through strong policy enforcement

•Ensured team members were up to date on all policy and procedures and maintained strong compliance rules

•Managed a portfolio of imminent default loans with a focus on Loan Modifications

•Monitored FHA, VA, USDA mortgage accounts through the loss mitigation process.

•Ability to offer home retention products such as FHA-HAMP, Forbearance, and extensions,

•Assist and navigate with clients through the liquidation process, such as short sales, deed in lieu and foreclosure

•Strong knowledge of all loss mitigation systems: Sales Force, Home saver, lportal, Urban, AS400, and Fast

Data.

•Excellent rapport with associates and Managers to drive collaboration among the teams.

Investigative Analyst/

Case Manager Wachovia Bank NA, Charlotte, NC July 2000 to July2008

•Performed analysis and investigations on Money Laundering Cases

•Proficient at Identifying and preventing fraud for the Bank

•Completed UAR's on each case

•Filing clear and concise reports which were filed with FinCEN

•Decipher and monitor intelligence related to serious crimes.

•Prepared forms and Filed quarterly reports for the O.C.C.

•Strong knowledge of Bank Regulatory requirements.

•Weekly meetings with team to manage and maintain the large investigative work loan

Project Manager for Core Processing Team

•Oversaw and managed 200+ portfolios that included bankruptcies, deceased and litigation cases

•Trained new analysts for the department

•Commercial real estate workout experience including foreclosure.

Pg 2. Sherrill Barnes

Customer Service Professional

■Resolved complex inquiries and in-depth problems with Internal Wachovia employees

■Worked in escalation on customer research to solve Commercial and Cash Management problems

■Examined customer cases others could not solve until 110% resolution with the clients.

■Established a productive working relationship with Relationship and Portfolio Managers, Bank Officers to utilize all resources available for a solution to bank/client issues.

■Maintained patience and candor throughout the day with all case problems and clients

■Educated myself daily in everchanging policies and procedures.

Kirkwood Community College /Affiliate of Northwest Missouri State - AA degree in Business

Member of National Association of Professional Women Mentor at Lincoln County, NC School district

Member of Carolina Raptor Center

HOA Management for the Villages of Denver, NC

President of Trap and Release feline program in Lincoln County, NC

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