Administrative Assistant Customer Service

EDUCATION

Howard University, Washington, D.C. Expected Graduation: May 2024

Bachelor of Science in Health Education, concentration in Maternal and Child Health

J. Sargent Reynolds Community College, Richmond, VA August 2020 - May 2022

EXPERIENCE

Chick-Fil-A, Richmond, VA

Team Member Jun. 2020 – Feb. 2021

●Maintained high standards of customer service during high-volume, fast-paced operations.

●Communicated clearly and positively with coworkers and management.

● Followed procedures for safe food preparation, assembly and presentation.

●Built loyal clientele through friendly interactions and consistent appreciations.

●Took initiative to find extra tasks when scheduled duties were completed

A.L. Hudson and Son Construction Company, Inc., Amherst, VA

Administrative Assistant Jun. 2016 – May 2020

●Account reconciliation.

●Maintain scheduling and event calendars.

●Operate office equipment such as fax machines, copiers, phone systems, and use computers for spreadsheet, word processing, database management, and other applications.

●Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

●Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

AWARDS AND HONORS

Miss Jabberwock, Delta Sigma Theta Richmond Alumnae Chapter 2020

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