Customer Service High School
Resume:
€ Vedell Heastie.. Q @&
VEDELL
HEASTIE
® ***************@*****.***
SKILLS
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Professional Appearance
Cleanliness standards
Safe Food Handling
Food Running
EDUCATION
Fort Lauderdale High School
Fort Lauderdale, FL +» 04/2002
High School Diploma
PROFESSIONAL SUMMARY
Adept at multitasking and exceptional customer service, enhanced
dining experiences at Swahili Village Bar And Restaurant by efficiently
managing multiple tables and resolving complaints swiftly, ensuring high
customer satisfaction, Skilled in cash handling and POS systems,
contributed to seamless service and accurate financial transactions. My
professional demeanor and commitment to cleanliness standards set a
positive tone for guest interactions.
WORK HISTORY
Swahili Village Bar And Restaurant - Server
Beltsville, MD + 01/2022 - Current
+ Demonstrated strong multitasking skills by managing multiple tables
simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to
customer needs.
Worked with POS system to place orders, manage bills, and handle
complimentary items.
Collaborated with team members during busy shifts for efficient
workflow and excellent guest experiences
Performed opening and closing duties, ensuring the dining area was
prepared for seamle rvice transitions.
Enhanced customer satisfaction by promptly attending to their
is and providing personalized service.
Provided attentive service during high-volume periods without
sacrificing attention to detail or guest rapport.
Bussed and reset tables to keep dining room and work areas cli
Resolved customer complaints promptly and professionally to
maintain positive reputation
Set positive tone for entire dining experi
contact for incoming guests
as first point of
Donnas Restaurant & Lounge - Server
Fort Lauderdale, FL + 03/2019 - 11/2021
+ Demonstrated strong multitasking skills by managing multiple tables
imultaneously without compromising service quality.
Worked with POS system to place orders, manage bills, and handle
complimentary items.
Cultivated warm relationships with regular customers.
Handled cash transactions accurately, contributing to balanced daily
financial reports
ZB
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