Self starter, detail oriented, multitasking

*** * ******* **. *** **

Yukon,Ok *****

405-***-****

**********@*****.***

YOUR NAME

SKILLS

● Inbound/Outbound Calls

● Customer Satisfaction

● Data Entry

● Collections

● Sales/Upselling

● Explaining Products and or Services

● Processing Payments

● Troubleshooting

● CRM Software

● Ordering

● Microsoft

● Phone Etiquette

● Typing

● Kronos

● Slack,Zoom,teams

● Professional

● Empathy

● Navigation of multiple softwares

EXPERIENCE

Continuum Global Solutions,Remote-Customer Care/Retention Specialist

June 2022-Aug 2023

● Inbounds calls, Wireless, Create/Update Accounts.

● Explanation of Products and Services

● Processed Payments

● Troubleshooting

● Assisted customer with placing orders

● Upsell

Sync 3 Restaurant Solutions,Remote-Ordering Specialist March 2020-May 2022

● Assisted customers with placing orders from multiple restaurants

● Processed Payments

● Upsell

Accounts Receivable Technologies,Oklahoma City,Ok-Data Entry/Collections Agent

Feb 2018-March 2020

● Inbound/Outbound Calls

● Data Entry

● Filing

EDUCATION

US Grant,Oklahoma City,Ok-Hs Diploma

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