El Paso Office Manager
Resume:
Jaqueline Esparza
El Paso, Texas 79905
Professional Objective: Obtain a position with an organization or company that will maximize my years of experience with people skills, hands on labor, advocacy and overall good work ethic. I am a reliable, responsible worker, always willing to learn and give it my all.
Education: Attended Bowie High School up to my Junior Year/ obtained GED at later time
Work Experience:
Mariposas Community Empowerment Project:
510 South Hills, El Paso, Texas 79901 (Alamito Complex)
Spring 2008 to Fall 2011
Supervisor: Pat Esparza
Position: Office Manager: Responsible for the day-to-day functions of the office to include responding to all calls, set up appointments and coordinate activities and supervisor’s calendar. Responsible for typing all reports for funding and grant requirements. Ensured, all monthly and quarterly reports were typed, proofread and submitted by deadline dates. Responsible for all purchase orders and supplies.
Center against Sexual and Family Violence (CASFV):
580 Giles Road, El Paso, Texas 79915
Fall 2011 to Summer 2013
Supervisor: Christy Jimenez / Sandra Garcia
Position: Graveyard Client Services Advocate: Responsible for all assessment and assistance to all crisis calls that came in at our 24-crisis hotline number. Responsible for creating new files and completed internal “Quality Assurance” in preparation for any incoming audits. Responsible for preparing hygiene bags for clients and distributed item needs they may have. Assist clients with follow-ups with their assigned advocates and or Legal Department. Responsible for monitoring and maintain shift log. Provided Shift Transition to morning staff of how respective shift went and generate reports as needed.
Alliance Electric
8037 Floyd Way El Paso, Texas 79915
Summer 2013 to Spring 2016
Supervisor: George Loya
Position: Receptionist/ Office Administrative Assistant: Responsible for on coming calls, and follow-ups/ Ensured all invoices, and orders were in order and paid on time. Managed and secured company calendar for services and customer service call, inquires and concerns. Maintained and ensured all fleet service reports were kept in order and vehicles serviced accordingly. Assisted with payroll and maintained employee records up to par and information on active status. Ensured all appointments and calls were addressed and recorded on calendar and follow-up notes as needed. Dispatched employees if needed for emergency calls and or scheduled services outside normal regular working hours.
Caregiver for my former Mother-in-Law
13112 Aster Road Apt. “A’”
Victorville CA. 92392
Fall 2016 to Summer 2022
Supervisor: Self
Position: provided care for my ill mother-in-law until her passing. Attended to all her daily needs, to include hygiene, meals and medication monitoring and distribution needs. Ensured, her physical and mental well being were a priority. Followed a strict Care Weekly plan that included but not limited to the following:
Monday to Friday: Woke her up at 7AM (Showered her three days a week and sponge bath twice a week) ensured she had her breakfast and medications for the morning. Went out for a walk, returned and had her watch TV. At 12 noon she was provided lunch. Mid- day meds and ensured her sugar levels, and blood pressure were taken and recorded. Went with her to near by Senior Citizen Community Center where she played board games, and or completed art crafts with other elderly members of the community. Left center at 4PM went home. If needed she would take a 20-minute nap. Prepared her for dinner at 6:30 PM and then had her relax before bedtime and evening hygiene routine. Got her evening meds, prepared her for bed and tucked her in bed by 9PM.
On Weekends: She would go spent time with her other son or daughter. I would start my routine Sunday nights Mon. to Friday, she got picked up Friday evenings. Hard but rewarding job experience.
References:
George Loya 915-***-**** Pat Esparza 915-***-****
Erika Rosales 915-***-****
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