Customer Service Data Entry
Resume:
ANNABELLE CARDINIA
National City CA, *****
***************@*****.***
SUMMARY OF QUALIFICATION
More than 5 years of experience working as a customer service professional in various industries Able to perform clerical duties including data entry, filing, and organizing documents, assisting patients and customers with their appointments, strong communication skills in public speaking, cash handling, great leader, and a team player, excellent in oral and written in English and Tagalog Highly- motivated at achieving goals, and willing to tackle any projects
SKILLS:
● Fast learner ● Great customer service ● Effective written and verbal communication skills ● Organized and Detail- Oriented ● Computer Skills ● Great Communication Skills ● Time management ● Analytical problem-solving ● Ability to multitask, prioritize needs to meet required timelines ● Knowledge of medical terminology ● Bilingual in English and Tagalog
EXPERIENCE
Executive Healthcare Administrator: Mobile Rehab Inc. National City CA 08/2023- 10/2023
• Greeted patients
• Scheduled patients
• Insurance verification
• Answered and made phone calls
• Organized events for the company
Front Desk: VA Medical Center La Jolla CA 05/2013-04/2013
● Obtained information for data entry and input patient’s medical information into the database
● Interacted with a diverse range of employees and patients with professionalism
● Making phone calls follow-up on patients and setting up appointments
● Routing patients to their appointments
● Regularly displaying a proactive approach to customer service by listening to the patients
● Effectively receiving and routing messages within clinic department
Cashier: Home Depot 1320 Eastlake Pkwy 91915 June 2014- April 2015
● Provided quality customer service
● Assisted customers with purchases
● Assigned at returns
● Handled cash registers
● Assigned at checkout/self-service
Front Desk: VA Medical Center La Jolla CA 05/2013-04/2013
● Obtained information for data entry and input patient’s medical information into the database
● Interacted with a diverse range of employees and patients with professionalism
● Making phone calls follow-up on patients and setting up appointments
● Routing patients to their appointments
● Regularly displaying a proactive approach to customer service by listening to the patients
● Effectively receiving and routing messages within clinic department
EDUCATION
Healthcare Administration/Management University of Phoenix June 2009- May 2013
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