Store Associate Customer Service

Ashley Cobbs

**********@*****.*** +1-425-***-****

***** ***** **** *********, ******, Washington

Tam an organized and professional hospitality provider with 10

years of experience maintaining professional relationships with

customers and coworkers and managing multiple projects and

developing teams. I have a proven track record of successful

multitasking, attentiveness and courtesy. My objective is to maintain

gainful employment with an organization that aligns with my values

and growth mindset.

Experience

Sales

Bath and body works

Seattle Wa,

Cashier, Customer Service, Sales

10/11/23 -04/27/24

Safeway Seattle, WA

Store Associate 08/2017 - 04/2022

* Greeted customers, answered questions, and worked to provide

resolutions for customer greivances

* Took inventory and ensured items were appropriately priced

* Maintained composure in demanding circumstances and during

busy hours

* Assisted produce department as needed with cutting and

prepping items

* Assisted customers with self-checkout, keeping the checkout

stations stocked and clean for use

Popeye's Restaurants Federal Way, WA

Lead Cashier 02/2016 - 08/2017

* Kept full knowledge of food and beverage menus, including

specials and pricing, to effectively communicate to guests and

staff

* Properly handled cash drawers and processed card payments

* Created a workflow for weekly inventory and daily stocking

* Monitored associates speed and accuracy in meeting guest

expectations, providing guidance on performance improvement

when needed

* Communicated with management and other team members to

ensure an efficient shift

In

Home Support Services ({HSS) California, San Jacinto

Caregiver for Elderly 02/2010 - 02/2016

* Transported patients to and from medical visits

* Assisted clients with grocery shopping, bathing, and daily

household tasks

* Checked vital signs daily and changed bandages as needed

* Maintained list of client medications to ensure they were being

taken as prescribed

* Attended to social and emotional needs of clients being cared

for

* Created a standardized workflow for patient intake and

assessment utilizing Microsoft Office

Skills

Customer Service: Ability to interact and negotiate skillfully with

diverse groups of people; build a relationship of mutual trust and

respect with clients; justify and influence decisions with regards to

selling products or promoting ideas. Consistently receives positive

feedback on customer service and customer engagement skills.

Organization and Planning: Skilled in arranging and coordinating

events, programs, and projects efficiently, generating creative

innovative ideas, evaluating options by weighing the pros and cons,

establishing priorities and meeting deadlines.

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