Warehouse Associate Customer Service
Resume:
Mattie Burton
Phoenix, AZ *****
************@*****.***
Willing to relocate to: Glendale, AZ
Authorized to work in the US for any employer
Work Experience
Room Attendant
EXTENDED STAY AMERICA-Phoenix, AZ
April 2020 to September 2022
• Removed dirty linen and if room smelled like smoke remove everything curtains drapes all the bed linen down to mattress cover .
• Wipe down the drawers inside&out. As well as the phone counters microwave, stove top, refrigerator mirrors
• Vacuum/dust
• Make beds
Warehouse Associate
Amazon Sortation Ctr-Phoenix, AZ
March 2021 to August 2022
Pick customers orders using a RF scanner and place in a tote and send down the conveyor belt for it can be packed and ready for shipment.
Housekeeper
Motel 6-Tempe, AZ
February 2018 to May 2021
Changed all linen/ towels
Empty trash
Vacuum
Dust
Sweep/mop
Made sure I was going by hotel standards
Education
GED
Glendale Community College - Peoria, AZ
March 2016 to June 2018
Skills
• Cashiering
• Cleaning Experience (3 years)
• Warehouse Experience (3 years)
• Food Service (3 years)
• Microsoft Word
• Order Picking (3 years)
• Host/Hostess
• Assembly
• Load & Unload (2 years)
• Retail Sales
• Sales
• Communication skills (3 years)
• Telemarketing
• Telecommunication
• Phone etiquette (4 years)
• Customer service (4 years)
• Nursing home experience
• Hospitality (3 years)
• Microsoft Excel
• RF Scanner (3 years)
• Order Picker
• Packaging
• Load & unload
• Assembly
• Hotel experience
• Typing
• Shipping & Receiving
• Cleaning
• Helpfulness
• Cash register
• Retail sales
• Live chat
• Manufacturing
• Sanitation
• English
• Sales
• Custodial experience
• Groundskeeping
• Residential cleaning
• Organizational skills
• Basic math
• Retail math
• Product demos
• Cash handling
Assessments
Customer focus & orientation — Completed
April 2024
Responding to customer situations with sensitivity Full results: Completed
Customer focus & orientation — Completed
July 2023
Responding to customer situations with sensitivity Full results: Completed
Sales skills — Proficient
May 2023
Influencing and negotiating with customers
Full results: Proficient
Retail customer service — Proficient
July 2023
Responding to customer situations in a retail setting Full results: Proficient
Cleaner fit — Proficient
May 2023
Measures the traits that are important for successful cleaners Full results: Proficient
Warehouse safety — Proficient
March 2024
Using safe practices in a warehouse setting
Full results: Proficient
Scheduling — Proficient
September 2023
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Work style: Reliability — Proficient
June 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Work style: Reliability — Proficient
April 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Food service: Customer situations — Completed
April 2024
Identifying and addressing customer needs in a food service setting Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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