EDUCATION:
Owens Community College Columbus, OH 2002
Certificate of Completion in English and Mathematics
Ohio Christian University Circleville, OH 2010
Bachelors of Arts in Psychology
Liberty University, MA Lynchburg, VA May 2013
Grand Canyon University Phoenix, AZ Oct, 2013 –May 2015
EdD in Organizational Leadership
With an Emphasis in Behavioral Health
BUSINESS OPERATION SKILLS:
Business Software: Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook.
Operating Systems: Windows 2010, Windows XP. Citrix and Avatar
Business Attributes:
Mentoring Commitment to quality and service Excellent Customer Service Skills
Coaching Problem-solving skills Training and Supervision Management Complaint Resolution Strong Verbal/Written Communication Skills
Case Management Marriage/Family/Pre-marital counseling Experience in Dyads /Group Counseling
Effective Listening Skills Effective Letter Writing Project Management
PROFESSIONAL EXPERIENCES:
HealthyEmotes Counseling (Owner) MA.,PCC Columbus, OH
Diagnostic Assessments Oct, ’17 - present
Individual/Couples/Family
Clinical Hypnotherapy (Smoking Cessation, weight loss, etc)
Treatment plans/progress notes/Case Closure
Billing/Record Keeping
Apex Counseling
Diagnostic Assessments Columbus, OH Oct, ’16 –Nov, ‘17
Individual /Family Counseling
Treatment plans
Progress Notes
Ohio Clinic Columbus, OH March ’16 – Oct 16
Diagnostic Assessments
Diagnostic Updates
Individual Counseling
Group Counseling
Treatment Plans
Progress Notes
Psychiatry Team Collaboration
Minority Behavioral Health Columbus, OH May ’15 – Nov ‘15
Diagnostic Assessments
Individual Service Plans
Behavior Plans
Individual/Family Counseling/Groups (parental, stress, resiliency, psychoeducational)
Diagnosing
Treatment Plans
Progress Notes
Billing
Therapy at pre-school, homes, community settings
Cornerstone Family Svcs Columbus, OH. May 2012—May ‘15
Licensed Professional Counselor
Intake interviews
oFace to face/ group counseling (intimate partner violence, parent-child relationships, intra & interpersonal relationships, self concept, and esteem.)
Diagnosing
Assessment
Treatment plans
Progress notes
Bureau of Workers’ Compensation Columbus, OH 1980-2011
Customer Service Specialist
Selected as a team member to streamline processes to ensure high quality and quantity of services rendered to bankrupt Self-Insured injured workers.
Effectively handled caseload of over 1800 injured workers, along with his or her prospective attorneys, and managed care providers and health care providers.
Received several awards for Customer Service Satisfaction and various projects.
Resolved customer complaints by being a part of the Complaint Team, handling complaints from various employers throughout Ohio.
Provided face to face contact to employers, attorneys, injured workers, etc.
Effectively handled irate and dissatisfied customers, bringing resolution and satisfaction.
Assembly of Faith Church Columbus, OH 1998-present
Co-pastor, Elder, Planning Committee Chairperson, Sunday School Teacher, Young Adult Bible Study Group, Adult Dance Ministry Leader, Owner of All About You-th Summer Day Camp, Co-visionary for Gaining Educational Dreams (GED) pro
Preaching and Teaching the Word of God, teaching Sunday School, Youth, Young Adult, and Women’s ministries
Co-pastor
Plan and coordinates all church events, and fellowships (conferences, block parties, women’s ministries, etc.)
Choreograph dances and teach to group members.
Instructor, coordinator and mentor for the All About You-th Summer camp, a three week program that is free to students, focusing on inner-city youth.
Collaborates with Pastor to ensure students are actively involved in gaining their educational dreams, (GED). A free service to students.
Counseled (Biblically) couples for pre-marital, marriage and family
VOLUNTEER EXPERIENCES:
2017-2020 Talk Therapy Live (weekly talk shows on Facebook Live on behalf of WVKO)
2013-2020 WVKO Radio Personality/ GoldChip Communications
2006-present Homeless Ministry
2005-2010 Assembly of Faith – Nursing Home Ministry
2000 –Present Street Ministry (outreach)
AWARDS:
Spring 2018 Who’s Who
SPRING 2010 Pinnacle-National Honor Society Circleville, OH
SPRING 2008 Unforgettable Woman of Faith
FALL 2006-2007 Dean’s List – Ohio Christian University Circleville, OH