Patient Care Quality Control
Resume:
Claudia Quao
*******@*****.***
Worcester, MA ***04
WWW: Bold Profile
CNA SUPERVISOR
Benchmark Senior Living 311 Main
Street, Shrewsbury
MAY 2019 - CURRENT
Certified Phlebotomist well versed in
venipuncture, capillary puncture and
special collection procedures. Detail-
oriented and committed to maintaining
highest quality control and patient care
standards. Adept in variety of software
applications for EMR maintenance.
JUL 2023
Phlebotomy Field Stone
School Worcester, MA
JUN 2006
Bachelor of Arts
Theater Arts University of
Ghana Accra, Ghana
SKILLS
Problem Identification
Emergency Readiness
Compliance Advisory
Good communication skills
Multi-tasking and works effectively with
everyone
Good leadership qualities
very smart and hardworking
EDUCATION
PROFESSIONAL EXPERIENCE
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
•
Trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
•
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
•
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
•
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
•
CERTIFICATIONS
• PT - Phlebotomy Technician
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