Business Development Customer Service

PABLO SUAREZ

PROFESSIONAL SUMMARY

Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Versatile Business Development Associate highly effective at generating leads, developing pipelines, and closing sales. Offering 10 + years of identifying new revenue streams and potential clients to meet growth objectives. Thrives on challenge and competition. Motivated Business Development Associate bringing 10 + year career in territory development and prospecting. Business development and social media experts are versed in quickly mastering new concepts and technologies to drive successful market development. Consultative sales specialist. High-achieving Business Development Representative bringing expertise in marketing, sales, and operations. Consults with customers, builds strong relationships, and increases sales numbers. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales and Commercial Property Manger position. Ready to help team achieve company goals.

WORK HISTORY

Business Development Associate, 10/2022 - Current

PSM Facility Solutions – Miami, FL

Business development from, and property management groups in janitorial, porter and maintenance support services

Successfully engaging shopping centers, medical buildings, commercial office buildings, assisted living facilities, and clinics

PSM Facility Solutions is also developing a commercial property management division, in which I am a key component in arranging property management solutions, and accounting software. Project has stalled due to owner medical emergency. Enhanced sales techniques and marketing plans to strengthen business development efforts. Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.

Negotiated contracts and closed sales with new and existing clients. Arranged potential client contacts, cultivated relationships, and followed through all service needs. Researched, analyzed, and projected market data for potential markets. Planned marketing initiatives and leveraged referral networks to promote business development. Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.

Networked among local business and community organizations to develop leads and generate business. Developed new opportunities by effectively communicating product lines to leading international corporations.

Used Software to handle current portfolio and prospective leads. Developed new business by networking with prospects and valuable customers at trade shows and Chamber of Commerce events.

Property Manager, 10/2021 - 08/2022

PELEG GROUP USA – Miami, FL

Manager of 14 strip commercial retail shopping malls located in South, Mid and Gold Coast, Florida and in Birmingham and Montgomery Alabama Additionally, there are two properties in Dayton, Ohio Additionally, managed 2 Miami properties involving industrial and warehousing, totaling 83,000 square feet and 37,000 square feet.

Directly involved in capital improvements, collections, evictions, tenants dispute resolution, local government violation resolutions, electrical, plumbing HVAC, mechanical, roofing, and structural repairs, and maintenance

Negotiated new and renewal leases, vetting of service providers, contracting service providers, directly supervising projects progress and completion.

Customer Service, 03/2020 - 07/2021

Home Depot, USA – Miami, FL

Customer dispute resolution specialist regarding products and services Promoted to electrical department sales associate. Recorded actions taken, issues resolved and customer information to effectively manage customer accounts.

Provided ongoing customer service and inventory control. Property Manager, 10/2017 - 02/2020

GLOBUS PARNERSHIP, LLC

Exclusive distributor for Sun Charge Systems, Inc in the State of Florida for USA manufactured parks benches and pedestal that provided solar powered charging capabilities to parks, recreation, and open areas.

Successfully installed over 300 units throughout the State of Florida Forced to suspend operations due to COVID19 closure of all parks and recreation areas. Property Manager, 06/2012 - 09/2017

CABOS INTERNATIONAL LLC

Project Manager in charge of all daily activities of 9 commercial retail strip malls in South, Mid and North Florida.

Additionally, managed personal residential and rental properties in South Florida. Dispute and violation resolution, vetting of service providers, contract negotiations, leasehold improvements, lease negotiations, and evictions,

Sold all properties for substantial profits and executed 1031 exchanges for properties in South Florida. Left the company to establish my own distribution enterprise. EDUCATION

Real Estate Sales Associate: Real Estate, 2018

South Florida Real Estate - Miami, TX

AA: Business Administration and Management

Miami Dade College - Miami, FL

Market Research Customer Rapport-Building

Conflict Resolution Sales Proposal Creation

Effective Presentations Prospect Cold Calling

Lead Development Community Organization

Market Development Customer Service and Assistance Contract Negotiation Lead Qualification

Account Development Business-to-Customer Expertise Strategic Account Development Product Knowledge

Customer Consultations Lead Generation

High Impact Proposal Presentations Business-to-Business Sales Consultative Selling Techniques Persuasive Writing Suggestive Selling Contract Negotiation and Closing Tactics Cold Calling Client Needs Assessment

Client Meetings Project Management

Critical Thinking Outreach Initiative

Client Requirements Account Management

Public Presentations Customer Relationship Management LANGUAGES

Spanish

Native or Bilingual

English

Full Professional

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