Phaedra Holden
Lincoln, NE,***** 402-***-**** ***************@*****.***
Skills
●Positive attitude
●Cash Handling
●Team Leadership
●Problem-Solving
●Strong verbal and written communication
●Team Supervision
●Shift Paperwork Completion
●Interpersonal Relations
●Time Management
Work Experience
1
Shift Leader
CVS Pharmacy Beech Island, SC
●Trained new employees and delegated daily tasks and responsibilities.
●Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
●Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
●Completed cash and credit card transactions accurately using POS software.
●Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
●Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
●Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
●Managed inventory and ordered supplies to keep the location well stocked with necessary supplies.
Education
High School Diploma 05/2016
Cross Creek High School, Augusta, GA