Veronica McCall
Auburn Hills, MI ***** 313-***-**** ********@***.***
linkedin.com/in/veronica-mccall-3049a4162
Summary
Healthcare professional with practical experience across various settings, including hospitals, Alzheimer's and dementia care facilities, clinics, and laboratories. EDUCATION
● American Heart Association
PR Certification, August 2023 - Current
● Brookdale Delta Senior Living
Certified Medication Technician Program
● MedCerts
CPT (Certified Phlebotomy Technician) Program
● Michigan State University, Lyman Briggs College, East Lansing, MI
Bachelor of Science, Human Biology, August 2017 - May 2022
■ Dean’s List: 1 Semester
Work EXPERIENCE
● Midwest Skin Pathology Laboratory, Clinton Township, MI
Grossing Technician, August 2023 - Current
Assist with specimen processing, quality assessments, and labeling
Liaise with pathologists to determine grossing properties
Develop and coordinate workflow
Identify tissues through microscope and determine solutions
Perform tissue dissections and dye infected tissues
Attention to detail
● Brookdale Delta Senior Living, Lansing, MI
Medication Technician / Caregiver, May 2023 - July 2023
Administer prescribed medications to patients
Perform basic medical check-ups
Assist nurses with patient care
Update medical records
Positive attitude
Empathy
Teamwork
● McLaren Greater Lansing Hospital, Lansing, MI
Laboratory Technician Assistant (Phlebotomy), November 2022 - April 2023
Label, process, and deliver specimens for testing
Maintain supplies and equipment
Coordinate and conduct blood drives
Perform patient registration and test order entry
Flexibility
Time management
Medical record management
● Lansing Urgent Care, Lansing, MI
Medical Receptionist, June 2021 - October 2022
Greet and assist patients
Schedule appointments
Maintain records and accounts
Ensure patient confidentiality
Medical record management
Data entry
HIPAA knowledge
Communication
Medical record management
Outbound and inbound calling
HONORS & SKILLS
● Alpha Kappa Alpha Sorority, Inc.
General Member, April 2021 – Present
■ Networking
■ Communication
■ Event management
Greater Lansing Food Bank, Lansing, MI
■ Food Sorter Volunteer, February 2021
■ Sort and pack food donations
The Salvation Army, Lansing MI
■ Fresh Produce Program Volunteer, March 2021
■ Pack and distribute fresh food boxes to the public
● MSU American Institute of Graphic Arts Student Group
General Member, January 2021 - May 2021
● MSU Minority Association of Pre-Medical Students
General Member, August 2019 - May 2021
Sparrow Hospital, Lansing, MI
■ Medical Surgical & Neurology Volunteer, May 2019 - December 2019
■ Assemble care bags for surgical patients
■ Assist with patient comfort and needs
● MSU Big Sister Little Sister
General Member, September 2020 - December 2020
● MSU Urban Dreams Dance Team
General Member, September 2018 - November 2020