Executive Administrative Assistant
Resume:
Monica L. Alexander
Clinton Twp, MI *****
**********@*****.***
PROFESSIONAL SUMMARY
Experienced executive professional with a leadership approach tailored for organizational development, bringing over 17 years of dedicated support to Senior Level Executives and Directors. Demonstrates a track record of successfully managing diverse responsibilities, achieving accurate outcomes, and making sound decisions in situations with limited guidance. Excels in demanding, fast-paced environments, showcasing a consistent ability to work with precision and maintain accuracy under pressure.
CORE COMPETENCIES
Skilled in using Microsoft Office applications, including Microsoft Word, Excel, PowerPoint, Zoom, Microsoft Teams, Concur, SharePoint, and Outlook Calendar. Additionally, proficient in the use of OneNote.
Skillful management of complex calendars and coordination of schedules.
Effective oversight of logistics for domestic and international events, encompassing staffing, accommodations, hospitality, and production efforts.
Thorough compilation and preparation of reports, along with the creation of well-designed correspondences, charts, and visual presentations.
Reliable provision of personal assistance.
EMPLOYMENT HISTORY
Daimler Truck Financial Services Redford, MI 02/2024-Present
Executive Administrative Assistant/Facility Manager
Daimler Truck Financial Services is the financial services arm of Daimler Trucks that provides a comprehensive range of financial and insurance products tailored to the commercial vehicle industry.
Proficient in administrative tasks such as scheduling meetings, managing calendars and handling correspondence.
Skilled in organizing and maintaining office systems and procedures to ensure efficiency.
Experience in managing office supplies inventory and procurement processes.
Strong communication skills, demonstrated through effective interaction with clients, vendors and team members.
Proven ability to prioritize tasks and meet deadlines in a fast-paced environment.
Knowledge in coordinating office relocation, renovations, and space planning initiatives.
Familiar with implementing sustainability practices within the facility to reduce operating costs.
Noteworthy Achievement
Enhanced office efficiency by 30% by streamlining processes, earning recognition for exceptional organization skills.
Powers Consulting Group Detroit, MI 01/2023 – 1/2024
Chief Executive Administrative Leader
Powers Consulting Group is a crisis management consulting firm and federal contractor across various industries.
•This is a flex role.
•Report to Managing Principal/Owner and provide executive administrative support in a matrix organization of six professionals.
•Arrange reports and presentations for the Managing Principal.
•Client intake, retention, and exit responsibilities as well as creating and managing customer surveys to drive improvement and sales.
•Perform other administrative duties, including, clerical, scheduling, reprographics, and purchasing.
Noteworthy Achievement
Developed business to capture a key strategic partner.
Ally Financial Detroit, MI 07/2019 – 01/2023
Executive Administrative Assistant
Ally Financial is an award-winning online bank servicing 8,000,000 people with their bank, auto, invest and financial needs.
•Report to EVP and provide executive administrative support to four departments, overseeing 165 employees, four Senior Directors, and 12 managers.
•Prepare complex reports and presentations for the EVP and Senior Directors to deliver to the C-Suite executives, customers, and regulatory agents alike.
•Plan, schedule, and record meetings for the EVP and staff, then prepare and distribute meeting information and minutes, and rescheduling commitments.
•Designated task master to maintain correspondence with responsible team members in the closure of open items.
•Manage global and local communication to ensure proper distribution and follow-up.
•Assist HR with employee engagement and DEI initiatives as required.
•Perform other administrative duties; including, clerical, scheduling, reprographics, finance management and petty cash, and purchasing.
•Manage the on boarding process for new hires across different states, including Charlotte, NC, New York, and Michigan; including, documentation, orientation, seat assignment, parking, security, IT, and equipment assignment.
Noteworthy Achievement
Successfully orchestrated the relocation of 100 employees to a different building.
Ronald Brown Academy Detroit, MI 04/2015 – 06/2019
Executive Administrative Assistant
Ronald Brown Academy, a Pre-K to 8th Grade Detroit Public Charter School serving 600 students with a staff of 256.
•Reported to Vice Principal (VP) and provided executive administrative support to a staff of counselors, social workers, educators, and support.
•Handled communication and correspondence, ensuring timely and accurate responses.
•Greeted and assisted parents and visitors, addressed inquiries and provided information.
•Assisted in the planning and execution of school events, conferences, and workshops.
•Coordinated and prepared materials for meetings, attending to minute-taking and distribution.
•Managed confidential student records and information, ensured accuracy and compliance.
•Entered and analyzed data and generated reports.
•Ensured adherence to school policies and procedures, providing support in implementation.
•Assisted with budget tracking, expense reporting, and financial record-keeping.
•Arranged travel and logistics for the Vice Principal.
Noteworthy Achievement
Collaborated proactively with the internal team to conduct research and create an innovative curriculum for an after-school program Tailored the curriculum to specifically address the diverse needs of a multicultural student population.
Acro Services Detroit, MI 04/2012 – 07/2015
Executive Administrative Assistant
Acro Services provides customers with the best overall service and experience as well as market-leading connectivity and infotainment products and services.
•Reported to Global Vice Principal (VP) and NA Executive Director (ED) and provided executive administrative support to five departments, overseeing 47 employees, three directors, and five managers.
•Lead executive administrator over three executive administrators for the department.
•Received, compiled, and analyzed data to prepare reports and presentations.
•Assisted the VP with a broad variety of administrative tasks that included managing calendar, travel, and expenses.
•Arranged and co-chaired meetings and committees.
•Communicated with the general staff on the VP’s behalf and coordinated logistics with high-level meetings both internally and externally.
Noteworthy Achievement
Led and completed a $50,000 renovation project on time and under budget within four-weeks.
LifeWorks Community Center Detroit, MI 10/2009 – 04/2012
Administrative Assistant
Established in response to the heightened violence and homicides involving urban youth in Detroit during 2003, LifeWorks is a non-profit faith-based corporation dedicated to serving youth aged 6-13.
•Reported to Vice Principal (VP) and Senior Community Director and provided executive administrative support to a staff of 25 counselors, social workers, mentors, volunteers, and support.
•Acted as an information resource for guests, offering details on services, policies, and general information, with a focus on directing inquiries to the appropriate departments.
•Oversaw the logistics of events, including staffing and accommodations.
•Maintained utmost confidentiality with sensitive information, financial documents, records, and personal matters.
•Produced high-level communications, covering a spectrum from highly confidential to policies and procedures.
Noteworthy Achievement
Established the LifeWorks Policy and Procedure Handbook Successfully implemented a Late Pick-Up Policy, resulting in an impressive 80% reduction in instances of tardy pickups.
Early Career Various, MI 2000 – 2009
General Motors
•Administrative Assistant to the Director of Information, Security & Support System Department in Detroit, MI.
•Administrative Assistant to the Director of Controls, Robotic, and Welding Department in Warren, MI.
EDUCATION
Lewis College of Business Detroit, MI
Business Operations Certification 1995
Executive Administration Certification 1989
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