Customer Service Client

Summary

Skills

Experience

Education and Training

Activities and Honors

Victor Johnson

Cypress, CA 90630 +1-714-***-****

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Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Daily logging

Vehicle Inspection

Passenger Assistance

Processes and procedures

Punctual and Reliable

Valid Driver's License

Clean Driving Record

Vehicle Maintenance

Customer Service

Driver Ambassador, 05/2024 Current

Ride Circuit Seal Beach, CA

Pick up and drop off riders within the Seal Beach area. Rides are requested via the Circuit app. Passengers ride in a 5-seat all electric vehicle.

Client Service Manager - Retired, 03/2004 03/2023 Siemens Building Technologies Cypress, CA

Managed a portfolio of Fire/Life Safety service agreements through delivery and execution. Responsible for the profit and loss of these agreements. Manage assigned service agreement accounts, driving to a financial target, and outstanding customer satisfaction and retention.

Balance time between on-site customer interactions and back-office responsibilities. Develop account strategies to achieve the customer's business goals, leveraging the company's entire service and product line.

Participate in the development of a master schedule to deliver service for all customers and lead quality assurance activities that support service agreement renewals. El Camino College Torrance, CA

Some College (No Degree) Electronics Technology

Golfing in spare time.

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