Compliance Manager Administrative Assistant

PROFESSIONAL SUMMARY

Driven and accomplished Operations/Compliance Manager with a proven track record at Southern Starz, Inc., adept in compliance monitoring and fostering training development. Excelled in managing audits and ensuring regulatory adherence, while demonstrating exceptional composure and communication skills from military experience. Skilled in motivating teams and individuals towards achieving specific fitness goals. EXPERIENCE

OPERATIONS/COMPLIANCE MANAGER — 2009-2024

SOUTHERN STARZ, INC.

HUNTINGTON BEACH, CA

Apply and renew Alcohol Beverage Control License annually in all states, keeping company in good standing. Brand registration for all products by state and alcohol percentages and types. Prepared monthly shipment reports and ensured excise tax were completed and paid in a timely manner. Managed compliance reporting. Preparing records and data for regular audits. PERSONAL TRAINER/NUTRITION SPECIALIST — 2002-2010

LA FITNESS, 24 HOUR FITNESS, FOREVER FITNESS

ORANGE COUNTY, CA

Educated and demonstrated clients on proper exercise techniques, reducing risk of injury during workouts. Motivated clients to stay on track with fitness goals with positive and friendly approach. Coached clients during strength training, cardio vascular exercise and stretching. Challenged clients to remove mental limitations that prevent them from achieving their goals. ADMINISTRATIVE ASSISTANT/MULTI-CHANNEL OPERATOR — 1984-1991 US ARMY AND US ARMY RESERVE

GERMANY, JOINT FORCES TRAINING BASE LOS ALAMITOS

Received extensive training on casualty notification, which gave me a great sense of composure in the most chaotic situations. Maintained reenlistment contracts for over 500 military personnel. Co-planned reenlistment conference: military orders, travel arrangements, lodging, per diem and meals 150+ personnel. Co-planned itinerary, negotiated and executed manageable budget for conference. Provided and maintained secure communication to multiple distant ends. Protection, destruction and disposal of secure, classified and secret material. SKILLS

Compliance Monitoring, Training Development, Internal Audits, Training and Education Westminster, CA 92683 714-***-**** **********@*****.*** MICHELLE Y. POLLARD

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