Customer Service Data Entry
Resume:
*** ******* **** • JAMESTOWN, KENTUCKY • *****
PHONE 270-***-**** • ****.*******@*****.***
GITA P. MATHEWS
OBJECTIVE
To obtain a position with Medify, that will enable me to utilize my data entry skills, abilities and customer service experience.
WORK EXPERIENCE
GAP Drugs LTC - Somerset KY - January 2017 - Present Pharmacy Technician
•Prepare prescription orders under the supervision of a pharmacist. Maintain pharmacy inventory by checking pharmaceutical stock to determine inventory level, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, and removing outdated drugs. Process patient transactions including prescription pick-up, insurance verification, and payment processing. Provide exceptional customer service by answering phone calls, assisting patients at the counter, and addressing inquiries. Ensure compliance with all relevant laws and regulations regarding pharmacy operations.
Department of Juvenile Justice - Adair County Youth Development Center Columbia, KY 2012– 2017 Food Preparation Center Coordinator
•Prepares food and provides general cooking. Prepares menus, consults with nutritionist and other professional contacts. Maintains records of amount of food served and number served. Prepares all forms for Federal School Lunch Program. Maintains records for Government Commodities received and used; Provides forms to the Department of Agriculture. Provides instructional kitchen skills to youth assigned to kitchen duties and ensure supervision. Prepares food requisitions and maintains food inventories and logs and inventory books. Maintains routine records for daily costs of meals and reports attendance on youth for Federal Programs.
McDonald’s Russell Springs, KY 2009 - 2012 Swing Manager
•Daily Supervision of employees to ensure proper food preparation, service, and sanitation and McDonald’s SafeServe guidelines are followed. Responsible for the training of new employees in the various duty stations within the restaurants. Accountable for accurate food and restaurant supply level quantities and the unloading and acceptance of stock. Also responsible for other managerial duties.
ACS (Affiliated Computer Service) Liberty, KY May 2007 - June 2011 Data Entry
•Process Well Point, Humana, and Blue cross/ Blue shield health claims. Liaison with ACS in Kochi, India for training and translation, which included daily conference, calls. Process claims including: COB Entry, COB Verification, Routing Entry, Routing Verification, Indexing, Claims Entry, Claims Verification, and Quality Control of Kochi, India.
LANGUAGES
Fluent in English, Gujarati, and Hindi.
REFERENCES
David Godby – Major Account Representative
Verizon Cellular
P.O. Box 1683
Russell Springs, KY 42642
(270) 507- 6464
******@*****************.***
Kristi Branscum
GAP Drug LTC
233 Pumphouse Road
Somerset, KY 42503
(606) 872- 2062
**********************@*****.***
Doug Couch
Prince Of Peace Lutheran Church
250 French Valley Court
Russell Springs, KY 42642
*********.*****@*****.***
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