Pharmacy Technician Store Manager

Roxann Walker Memphis, TN ***** *************@*****.*** 515-***-****

Authorized to work in the US for any employer

Education

Associate degree, Network Systems Administration, ITT Tech Institute – Memphis, TN, May 2013- Sept 2015

Concentration: Cyber Security

Related Courses: Business Administration, Accounting, Writing/ English Exploration

Work Experience

Consumer Directed Attendant Care (CDAC) Provider, IOWA Medicaid Enterprise – Waterloo, IA, January 2003 – August 2011

Aided in the privacy and care of records for patients as well as for health care providers.

Utilized strong writing and communication skills, organizational and management skills, as well as goal setting skills.

Received training in possible infectious diseases as well as receiving CPR Certification

Aided with the execution of organizational needs and policies.

Shift Lead / Pharmacy Technician, Walgreens Pharmacy - Memphis, TN, May 2015 to Present

Assist with and coach approximately ten team members at different time periods during the shift.

Aid the store manager by organizing and maintaining employee records and providing feedback on recruitment candidates.

Hold store keys to open and close without management assistance.

Engage with customers and patients by greeting them and helping `with products and services.

Resolve customer issues and answer questions to ensure a positive customer experience.

Work with warehouse and vendor ordering process as the orders are created, reviewed, and received.

Register sales on cash register, including scanning errors, price verifications, items not on file, price modifications, and voids.

Assist manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Complete resets and revisions.

Maintain accurate inventory counts; maintain the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

Skills

Shift Management

Microsoft Office: Word, Excel

Pharmacy Technician Experience

Installation and Organization of Computer Systems

Trouble Shooting expertise

Licensure

Pharmacy Technician License, January 2025

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