Customer Service Leasing Consultant
Resume:
Aneatra Hawkins
**** * ***** ****** ****** Arrow,Ok 74012
***************@*****.***
I have a diverse employment background of 20+ years that centers around customer service. My experience includes work as a receptionist and being in an office setting such as handling client intakes, computer work, filing, faxing, organizing, sorting papers/mail, and answering phones. I am also very detail oriented with great communication and phone skills. I am an effective problem solver and willing to learn new things.
Authorized to work in the US for any employer
Work Experience
Floating Leasing Consultant
Parawest Management - Tulsa, OK
March 2022 to Present
I am a leasing consultant that goes between 4 different apartment home complexes. I show apartments, lease them, renew leases, take work orders, answer phones, etc I leased 4 units out on my first day at one of the complexes
Self Employed Contractor
DoorDash
July 2019 to Present
- Food Delivery
Customer Service Representative
U.S. Cellular - Tulsa, OK
September 2021 to January 2022
I was still in training for working remotely from home. I was nesting for a week and I took calls and performed troubleshooting steps, set up payment arrangements, took payments, activated and suspended lines, added lines and people to accounts and removed them, sold products, removed sub products, swapped devices, help solve customer issues etc... Caterer-Independent Contractor
Nieves' Mexican Grill
August 2019 to September 2019
-Restaurant food delivery
Camp Director
Oklahoma Family Empowerment Center
May 2019 to August 2019
- In charge of activities and camper experience
Travel Agent
Alorica
June 2018 to June 2019
- Booking cars, flights, and hotels
- Answering phone calls
Customer Service Representative
Enterprise Holdings
February 2019 to March 2019
-Booking car rentals
-Product sales
Natural Supplements Specialist
Akins Natural Foods
April 2014 to April 2018
-Sales Associate at a health foods store
Receptionist
Neighbor For Neighbor
April 2012 to April 2014
-Non- profit counselor, receptionist, and translator (Spanish) Spanish Interpretor
Department of Human Services NSW- Juvenile Justice April 2013 to July 2013
- Translator for Spanish speaking clients
Women's Lingerie Department
DIllards
January 2008 to April 2010
- Assisted with sizing and customer service
Education
Junior college in Humanities/ music theory
Wayne County Community College Detroit, Mi - Detroit, MI September 1995 to November 1995
Associates of Arts in Social Work and Psychology
Oral Roberts University
February 1992 to May 1994
Skills
• - People Leadership
• Amadeus System (Less than 1 year)
• Sales Experience (10+ years)
• High Communication Skills
• Organization
• Customer Service (10+ years)
• Micros POS
• Problem-solving
• Reliability
• Team Work
• Flexibility
• Catering
• Time management
• Marketing
• Customer service
• Microsoft Office
• Interpretation
• Serving Experience
• Warehouse experience
• Google Docs
• Sales
• English
Certifications and Licenses
Brafitter/ shape wearing specialist
February 2008 to Present
I measured women's bust for bras and Also hips and waist for other clothing Natural supplements specialist
April 2014 to Present
I received my certification in being a natural supplements specialist from Akins Natural foods Driver's License
Assessments
Sales skills — Familiar
September 2021
Influencing and negotiating with customers
Full results: Familiar
Customer focus & orientation — Highly Proficient
August 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Verbal communication — Proficient
August 2021
Speaking clearly, correctly, and concisely
Full results: Proficient
Supervisory skills: Motivating & assessing employees — Completed January 2022
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Completed
Written communication — Familiar
January 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar
Filing & organization — Completed
January 2022
Arranging and managing information or materials using a set of rules Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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