Customer Service Duty Free

QUALIFICATIONS SUMMARY:

More than ** years of experience in purchasing, I have a track record of great success. My proven ability lies in strategizing and executing supply and purchasing plans that consistently meet and exceed budgeted sales targets, driving profitability, maintaining high-quality standards to align with corporate objectives SKILLS AND ABILITIES:

Customer service skills

Microsoft Suite

Flexible-willing to take on tasks

Oracle Systems/ POS Cash Registers

Effective negotiations & communication skills.

Sales experience & Brand management.

Forecasting, Sourcing & planning.

Analytical problem solving.

WORK EXPERIENCE:

Cairo Airport Duty Free part of Chalhoub Group Cairo, Egypt Category Manager 01/2019 to 05/2023

Analyzed data to determine market needs and demands for different brands at duty free shops.

Placed purchase orders with potential suppliers and sourced for other vendors and brands.

Finalized agreements and contracts with the suppliers regarding the agreed commercial terms. Cairo Airport Duty Free part of Chalhoub Group Cairo, Egypt Category Executive 01/2017 to 01/2019

Contributed to the profitability of a retail location by increasing the volume of products and improving the speed of inventory turnover.

Maintained a productive relationship with vendors that is mutually beneficial.

Created an engaging relationship with customers and maintained a satisfying relationship.

Negotiated pricing, delivery and payment terms with vendors and set competitive pricing points.

Followed up and tracked the shipments with the logistics team and clearance companies Cairo Airport Duty Free part of Chalhoub Group Cairo, Egypt Purchase Planner 11/2007 to 01/2019

Placed orders on the basis of cost, delivery, quality, and service levels desired.

Implemented process improvements to minimize tactical administrative requirements.

Maximized value add negotiation and supplier development activities. EDUCATION:

Faculty Of Commerce-English Section Banha, Egypt

Bachelorship

Accounting Major

Robert Malaty

Simi Valley, CA,93065

442-***-**** ***************@*****.***

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