Ayda Nasiri As
Los Angeles, CA *****
***********@*****.***
Friendly and efficient customer service professional with over five years of experience in retail and food service. Seeking a position to leverage my skills in customer relations, cash handling, and team collaboration to enhance the customer experience.
Work Experience
Warehouse Associate
Uniqop Online Grocery Store-Los Angeles, CA
October 2023 to Present
- Managed inventory and maintained stock levels, contributing to a 20% increase in order fulfillment efficiency.
- Assisted in organizing the warehouse, improving overall workflow and safety.
- Collaborated with team members to ensure timely processing of over 100 orders daily. Barista
Café Delight-Vancouver, BC
June 2019 to October 2023
- Prepared and served a variety of coffee and tea beverages, enhancing customer satisfaction scores by 15%.
- Maintained cleanliness and organization of the café, leading to consistently high health inspection scores.
- Provided excellent customer service, addressing customer needs and preferences, which increased repeat business.
Sales Associate
Vancouver Boutique-Vancouver, BC
July 2017 to May 2019
- Assisted customers with product selection and inquiries, achieving a 10% increase in sales.
- Processed transactions and handled cash register operations with 100% accuracy.
- Maintained store presentation and restocked shelves, contributing to a 5% improvement in store layout efficiency.
Education
Bachelor’s Degree in Business Administration
IAUT - Tabriz
June 2012 to June 2016
Skills
• Cash Handling: Proficient in operating cash registers and handling transactions accurately.
• - Customer Service: Excellent at engaging with customers and ensuring a positive shopping experience.
• Attention to Detail: Meticulous in maintaining cleanliness and order in the workplace.
• Team Collaboration: Effective team player with strong communication skills.
• Time Management: Able to manage multiple tasks and prioritize effectively.
• Inventory Management: Experienced in managing stock levels and organizing inventory. Certifications and Licenses
Food Handler Certification