Customer Service Warehouse Associate

Mariela Arenas

OBJECTIVE

To obtain a position where I will be able to utilize my customer service skills and ability for professional development and advancement based upon performance. I know I can make a great contribution to your company and its customers.

QUALIFICATIONS

•Great Computer Skills.

•Bilingual. (Can speak/read/write both English & Spanish very well)

•Hardworking, reliable, considerate, and organized.

•Can learn new things quickly.

•Comfortable working with all personality types.

•Good Work Ethic.

2327 VILLAGE CREECK DR IRVING TX 75060 214-***-**** ***************@*****.*** WORK EXPERIENCE

Inmar — processor scanner

Teleplan — Warehouse Associate

11/2022 to 02/2023, Dallas Tx

• Inspect receiving items for any damage

• Sort according to warehouse identi cations

• Pulled orders for packaging

• Tag & label incoming and outgoing shipments

•Responsible for processing returned/recalled consumer products or pharmaceuticals on behalf of a retailer or manufacturer.

•Inspect condition of product and prepare for disposition in accordance with client contract terms. 07/2019 to 06/2021, Irving

•Work in different stations of the warehouse.

•Working with variety of electronics devices phones & tablets laptops . Texaco — Lead cashier

lovelylashes — Marketing

Daily stop — Manager

EDUCATION

Nimitz High School

•Doing quality control to all the merchandise before sending all the orders.

•Shipping & receiving orders for Amazon.

•Checking for damage merchandise before doing a refund to the customer. 01/2019 to 07/2019, Irving

•Assisted customers with sales transactions accurately and e ciently, including cash, check, card and layaway payments.

•Strong math skills

•Strong product knowledge and understanding of customer base.

•Verbal communication skills.

•Issuing refunds & exchanges.

•Greeting customers.

01/2018 to 06/2019, Dallas

•Sending emails attending meetings and creating content,monitoring marketing strategies,and analyzing data.

•Managing social media accounts.

•Technical skills computer skills

•Custumer service skills

•Creativity and critical thinking

01/2011 to 12/2017, Irving

•Cashier/ Manager

• Operated cash register, handled cash & card transactions.

• Completed inventory checks and order merchandise as needed.

• Oversaw unloading of truck deliveries and checked shipment for any damages. 08/2007 to 06/2011

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