Administrative Assistant Support

Annette Diaz Lockette

Chicago, IL ***** 773-***-**** *****************@*****.***

Summary

Devoted Legislative Aide/Administrative Assistant with a 25-year background in constituent relations and administrative support. Talented at translating all correspondence and Flyers for community Events. Adept at sourcing information for press releases and talking points. Efficient and personable with effective written and verbal communication skills in English as well as Spanish.

Skills

●Fluent in communicating, reading, and writing in Spanish.

●Ward Project Management

●Event Coordination

●Conflict Resolution

●Microsoft Office/Excel

●Proofreading and Editing

●Case Management

●Customer Service

●Work Prioritization

●Community Outreach

●Calendar Management

●Zoning System familiarity

●Newsletter Creation

●Database Searching

●Information Confidentiality

●Effective Multitasking

●Decision Making

●Administrative Support

●Attention to Detail

●Dependable and Reliable

●Project Organization

●Meeting Preparation

Experience

Legislative Aide/Administrative Assistant 10/2002 - 05/2022

City of Chicago - City Hall - Chicago, IL

●Aide to 9th Ward Alderman and Chairman to Committee on Transportation and Public Way Anthony A. Beale performing various administrative duties related to the 9th ward preparation of yearly events, drawing up flyers and translating every event flyer to Spanish.

●Facilitated and coordinated with Department heads on projects being conducted in the ward.

●Oversaw all Water Mains and Sewer lining Installation projects.

●Acted as the liaison between constituents and businesses in the 9th ward. Informed constituents and Business owners, affected by any ward projects of the start and end dates of all projects.

●Formal contact person between constituents, businesses, City Department, Com Ed, People's Gas, and all private contractors hired through the City in the event of emergency shutoff services due to ward projects.

●Coordinate with City Departments, in keeping constituents knowledgeable on many housing grants available thru the Department of Housing for homeowners such as the heating, roofing and block facade grants.

●Represented the Alderman at legislative briefings as well as community and Block Club meetings worked closely with 5th, 6th and 22nd police District CAPS Officers.

●Worked directly with the 5th District CAPS Office to investigate troubled buildings, illegal business activity/sales, and business license compliance and codes.

●Acted as a liaison and translator on behalf of the Hispanic constituents of the 9th ward and City Departments to provide services that meet the needs of the Hispanic community.

●Coordinated, generated, and facilitated all monthly community meetings. In charge of the monthly topic, agenda, the speakers on the panel (City Department heads, and Community Organizations) and bringing resources into the ward that are available and would benefit the constituents and business owners.

Administrative. Assistant 06/1995 - 04/1997

Eagle Market Makers/ Board of Trade - Chicago, IL

●Took dictations for letters to stock investors of the Company.

●Answered the office phone and directed calls to the right parties.

●Translated letters to Spanish for the bilingual speaking investors.

●Supervised the front desk reception area.

●Scheduled and coordinated meetings, appointments and travel arrangements for managers and supervisor.

Education and Training

Northwestern Business College - Chicago, IL Associate of Arts

Accounting And Business Management, 05/1987

Wilbur Wright City College - Chicago, IL Some College (No Degree)

General Studies, 05/1985

Wells High School, Chicago - Chicago, IL High School Diploma

06/1983

Languages

Spanish

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