Customer Service Data Entry

Tarsha Winstead

Roxboro NC

919-***-**** **********@*****.***

www.linkedin.com/in/tarsha-winstead-648ab974

PROFILE

Looking to obtain an entry level position in CyberSecurity or a related IT field.

SKILLS

knowledge of Microsoft Suites

Experience in programming in Visual Basic & COBOL

Data Entry

Team player

excellent written and verbal communication skills

excellent customer service skills

Years of managerial experience

EDUCATION

Miller Motte, Online November 2022

CyberSecurity

Learned skills to prep for CompTia ++ certifications

Basic coding skills

Advanced use of Nmap & Wireshark tools

Utilization of commands to prevent and detect intrusion of networks

Piedmont Community College, Yanceyville, NC January 2013

BLET

Trained in Basic Law Enforcement

Person High June 1997

Diploma

High School Diploma

WORK EXPERIENCE

Dollar General, Oxford, NC February 2022 - July 2022

ASM

Assist with day to day functions of store operations

Counted daily deposits, tills

Kept pricing up to date and up to standards

Daily housekeeping

Exemplify excellent customer service skills

Lowes Home Improvement, Roxboro, NC July 2002 - February 2012

ASM

Supervised daily operations of the store

General housekeeping

Counted safe daily per opening/closing procedures

Assisted customers in person and with online orders to meet accuracy

Worked with customer care to resolve customer issues

CERTIFICATIONS

BLET, Yanceyville, NC July 2012 - February 2013

Basic Law Enforcement Training certificate

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