Customer Service Direct Support
Resume:
MALEEK MAYERS
R E S I D E N T I A L A I D E
*************@*****.***
Brooklyn, Ny 11213
Contact
Dedicated Direct Support Professional Caregiver with a proven track record of providing exceptional care to individuals with disabilities. Skilled in assisting with daily living tasks, promoting independent living skills, and ensuring safety in crisis situations. Strong interpersonal communication and relationship-building abilities. Experienced Custodial Maintenance Worker with expertise in maintaining cleanliness and safety in high-traffic environments. Proficient in performing preventative maintenance tasks and responding quickly to emergencies. Excellent attention to detail and strong organizational skills. Knowledgeable Parks and Recreation Worker with a passion for creating a welcoming and engaging environment. Skilled in scheduling activities, providing administrative support, and fostering positive relationships with participants. Strong emotional support and interpersonal communication skills.
P r o f e s s i o n a l Summary
S k i l l s
Emotional Support Relationship Building
Interpersonal Communication
DIRECT SUPPORT PROFESSIONAL CAREGIVER
HOPE HOME CARE — Brooklyn, New york
May 2024 - Present
E x p e r i e n c e
Provided support to individuals with disabilities by assisting them with daily living tasks such as meal preparation, hygiene, errands, and leisure activities. Observed changes in client behavior or physical condition and reported concerns promptly to supervisor. Assisted clients in developing independent living skills through instruction and modeling of appropriate behaviors.
Supported clients in achieving personal goals by providing encouragement, guidance, and assistance as needed.
Managed crisis situations calmly while ensuring the safety of both the client and staff members involved. Adhered to all safety protocols while providing transportation services for clients. Engaged in meaningful conversations with clients to build trust and rapport while promoting self-advocacy skills.
Utilized active listening techniques to identify areas where additional support was necessary or desired by
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CUSTODIAL MAINTENANCE WORKER
THE DOOR — Manhattan, New york
Oct 2018 - Feb 2019
PARKS AND RECREATION WORKER
SUMMER YOUTH EMPLOYMENT — Brooklyn, New york
Jun 2015 - Aug 2015
the client.
Helped clients with daily tasks, such as laundry, housekeeping, and shopping. Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques. Inspected building premises regularly to identify potential hazards or needed repairs. Performed daily custodial maintenance duties such as sweeping, mopping, vacuuming and dusting of floors, walls and furniture.
Managed trash disposal activities which included emptying garbage cans into dumpsters outside the facility. Cleaned windows, mirrors, walls and other surfaces using a variety of products including glass cleaners and polishes.
Performed preventative maintenance tasks on equipment such as replacing light bulbs or filters. Responded quickly to emergency situations such as flooding or broken pipes. Disinfected surfaces using appropriate chemicals in accordance with safety regulations. Greeted new arrivals to activities, introducing to other participants, explaining facility rules and encouraging participation.
Scheduled activities and registered participants for sports leagues, dance classes or art workshops. Performed administrative duties including scheduling appointments, answering phones, filing paperwork and processing payments.
HIGH SCHOOL DIPLOMA
Jun 2021 EAST RIVER ACADEMY — Bronx, New york
Education
References available upon request
References
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