Customer Service Pharmacy Technician

BriAnna Michelle Gray

Houston, TX ***** 346-***-**** ***************@*****.***

Motivated to learn, grow and excel while seeking and maintaining full-time positions that offer professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills and a clear understanding of any task and training.

Massey BBQ

Manager, 02/2019 to 07/2023

Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Prepared, calibrated, and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.

Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

● Updated required logs and documentation to keep records accurate and current.

● Oversaw purchasing of food and related products and commodities and managed budgets and inventories without overruns or shortages.

Pharmacy Technician Trainee

Trainee, 08/2019 to 12/2020

● Assisted customers by answering questions and fulfilling requests.

● Explain device capabilities, wireless carrier data product offerings and company policies.

● Meet goals and grow from feedback and coaching.

● When needed, escalate calls to the appropriate tier of customer service function. Delivery Warehouse associate

Associate, 2023 to Current

● Successfully handle and deliver packages on time

● Safely performed safety inspections

● Follow all local & state laws, regulations, and Company policies

● Provide excellent customer service and satisfaction despite stressful events/conditions

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