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Customer Service Des Moines

Location:
Des Moines, IA
Posted:
August 19, 2024

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Resume:

To whom it may concern,

Thank you for taking the time to consider me to be a part of your team, and I hope to be invited for an interview.

In addition to my resume, between 2011 and 2015 I moved back to Marshalltown, my hometown, to manage and operate my parent’s acreage and horse business as they prepared for retirement. During that time I also worked for Temp Associates along with some seasonal and part time work.

I am confident that I can offer you the skills you are seeking. Please call me at 515-***-**** or email at ********@*****.*** to arrange an interview. Thank you for your time and I look forward to learning more about this opportunity.

Sincerely,

Callie Condit

Carolyn “Callie” Condit

1001 28th St

Des Moines, IA 50311

********@*****.***

515-***-****

OBJECTIVE

To obtain a rewarding position within an organization, utilizing my management experience and customer service skills

HIGHLIGHTS

Dedicated manager with strong work ethic

Experience in operations management, sales, budget development, staffing, and cost control

Communicate efficiently with customers, vendors, and staff

Able to motivate employees to perform to their maximum potential

Exceptional organization and planning skills; very adaptable; and enjoy new challenges

EDUCATION

Des Moines Community College (January 2009-2011)

College of Massage and the Healing Arts Center (2004)

Marshalltown Community College (January 2001-May 2002)

University of Northern Iowa (August 2000-December 2000)

EXPERIENCE

Banquet Server, LGC Hospitality (January 2020 - Present)

Setting up individualized events, serving, bartending, dishwashing, and prep

Server, Noah’s Ark (August 2019 – Febuary 2020)

Attend to guests by serving food and drinks

Create a positive work environment by being a team player

Give excellent customer service

Care Giver, Comfort Keepers (June 2018 – January 2019)

Help with light cooking and cleaning

Transport clients to appointments and run errands

Provide companionship

Dog Walker, Wag (November 2016 – present)

Walk, feed, bathe, board different breeds of dogs

Administrative Assistant, Windsor Presbyterian Church (March 2015 - October 2015)

Handle all phone calls, emails, and messages

Coordinate and organize all calendar events

Update website, attendance, care lists, and announcements weekly

Prepare and publish weekly bulletin, monthly newsletter and session packets

Recruit and support volunteers

Place orders for flowers and supplies

Manager, Biaggis (May 2007 - January 2009)

Had 6 weeks of extensive front and back of house training at another Biaggis location

Successfully manage Italian Restaurant with high quality food and superior customer service

Responsible for interviewing, hiring, training, and developing a staff of 65 employees

Coordinate and organize private dining for up to 100 guests

Responsible for opening and closing the restaurant

Assistant Manager, Fire Creek (April 2006 - May 2007)

Successfully manage family restaurant and banquets with quality food, exceptional service and family value

Hire, supervise, train, schedule, and motivate staff of 25 employees

Responsible for general accounting, payroll, and budgeting

Maintain inventory as needed by communication with food/beverage vendors

Open and close restaurant as needed per schedule

Became assistant manager from server in only one month of employment

References

Shamaine Chambers King

Pastor

Windsor Presbyterian Church

W 515-***-****

****@*********.***

Jill Paxton

Equine Professional

C 319-***-****

Mark J. Evoy

Managing Partner

Biaggi’s

West Des Moines, IA

W 515-***-****

Mike Agne

Owner

Joe’s Pub

Johnston, IA

515-***-****



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