Customer Service Picker Packer

Fatima Ceesay

Atlanta, Ga 404-***-**** ***************@*****.***

Profile

Friendly and engaging team player. A natural leader that’s able to inspire staff to perform their best. Detail oriented and experienced Technical Operator. Has strong communication skills, positive attitude, well organized, very motivated and ability to work well with others. Will be an asset to your company. A multi-tasker who excels at staff training and a track record of inspiring great customer service and customer satisfaction. Regularly exceed product goals.

Experience

TECHNICAL OPERATOR DURACELL COMPANY FAIRBURN, GA FEB 2019 TO APRIL 2024

·Ensures Critical Duracell Management System (Safety, Quality, Daily Directional Setting, Clean Inspect and Lube, Center Line) are reviewed during each daily directional setting meetings.

·Monitors and maintains equipment including setting up manufacturing equipment and performing routine inspections.

·Machine Operator start-up and shut down duties pertaining to packaging equipment at the beginning and end of each shift.

·Shares appropriate information with team such as operating area plan for the shift)

·Maintain line appearance at the defined standard.

·Evaluating the efficiency of your line/equipment and know your team's shift results every shift.

·Safety: Behavioral Observation Sheet completion and record any incidents.

·Quality: Status of on hold product.

·Operates electronic systems to ensure that nonconforming product is placed on hold and communicated to Team Leader.

·Understanding line Results: number of stops, downtime, issues on entire line.

·Process Results: CPEs (Critical Process Equipment)/centerline completion & compliance, manage changeover and start up/shut down process.

·Planned Maintenance work (with PM Planner): If Down Do's complete; completion of Shift Leader Hand off.

·Ensures that the line is following the correct process orders and plan for the next order.

·Ensures production is entered in downtime tracking.

·Ensures line board is accurately completed.

·Operates machinery as needed.

·Owns final confirmations of finish good product.

Education

HIGH SCHOOL DIPLOMA BANJUL INTERNATIONAL HIGH SCHOOL, BANJUL, GAMBIA

Skills & Abilities

·Equipment changeovers

·Equipment monitoring

·Excellent interpersonal and communication skills

·Computer Networking (Reflex and CPMS system)

·Maintained product quality

·Poised under pressure

·Experienced Quality Assurance Standards

·Operate, calibrate, and maintained equipment

·Quality Assurance Standards

·Microsoft Office (word)

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