Customer Service Representative
Resume:
W
Christopher
Walters
********@*****.***
Azle, TX 76020
SUMMARY
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. SKILLS
Revenue Generation
Daily logging
Equipment Operation
Appointment Scheduling
Confidentiality understanding
Loading and unloading
Processes and procedures
Relationship Building
Problem-Solving
EXPERIENCE
Driver
Jackson, MS
The Scholars Academy(TSA)/ Jul 2019 to Apr 2021
Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Repossession Specialist
Jackson, MS
ASRNATIONWIDE / Jun 2008 to Mar 2012
Also had management responsibilities.
Customer Service Representative
Jackson, MS
BellSouth Telecommunications/ Feb 2006 to Jul 2008 Identified opportunities for upselling additional products or services based on customer needs.
Tracked orders from start to finish to ensure timely delivery of goods or services. Identified areas of improvement in customer service processes and suggested changes accordingly.
Sales Manager
Jackson, MS
Rex TV And Appliance/ Jul 1995 to Jul 2006
Developed and implemented sales strategies to increase market share. Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Analyzed customer data to identify trends, preferences, and opportunities for growth. EDUCATION AND TRAINING
Some College (No Degree): Accounting
University of Southern Mississippi
Hattiesburg, MS
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